SPM 3.0 start up ends with error

[Former Member]

Hello,

We are trying to deploy SPM 3.0.

Architecture and system landscape as follows:

NW ABAP with BI Content 735 was used and updated all systems to SP level 7.

Java system NW 7.3 too and updated with upto-date support packages.

After completing all config steps in the installation guide (SPM30InstallationGuide.pdf) we are unable to start SPM from the Enterprise Portal. The
error is as follows:

[EXCEPTION]

1. com.sap.portal.prt.broker.PortalModuleNotFoundException:
   Could not retrieve portal application sap

at com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)

1. at
   com.sap.portal.prt.broker.PortalAppBroker.getPortalModule(PortalAppBroker.java:320)
2. at
   com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:140)
3. at
   com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)

We have tried to install another Portal and start SPM without any configuration and we get exactly the same error. It seems like SPM can not see the alias or some other connections to BI ABAP system.

System connection to ABAP SAP_BW is configured and all tests are green. Aliases are set to BUI_ANALYTICS_SPM.

Any help would be much appreciated.

Many thanks.

[vijay_vangala3]

Hello Ben,

I have landed in to the same issue as you have been, any reason why it throws a portal exception when launching the portal Iview?

Please reply.

Thanks

[former_member257798]

Hi Vijay,

Can you share some more details?

Support files and logs are here: 1806168 -Standard Logs for SPM Troubleshooting

Kind Regards,

John

[vijay_vangala3]

Hi John,

Thanks for helping, we have installed a new Netweaver 7.4 JAVA stack with the following SPM components installed " POASBC-BUINW 300, SSAUI 300, OPMSHARED 100" latest available support packages. I assigned the SPM role and when I launch the role it is throwing a portal exception. the default trace is as follows.

#2.0 #2015 01 13 13:21:22:661#0-500#Error#com.sap.portal.prt.runtime#

#EP-PIN-PRT#tc~epbc~prtc~api#C000AC12F0A7006D0000000100001CE4#102220750000000004#sap.com/com.sap.portal.runtime.system.hooks#com.sap.portal.prt.runtime#namburis#12##E62D792D9B5011E4AB8B00000617C3CE#e7b9b03f9b5011e4aaf600000617c3ce#e7b9b03f9b5011e4aaf600000617c3ce#0#Thread[HTTP Worker [@1993821689],5,Dedicated_Application_Thread]#Plain##

01:21_13/01/15_0003_102220750

[EXCEPTION]

com.sap.portal.prt.broker.PortalModuleNotFoundException: Could not retrieve portal application sap

    at com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)

    at com.sap.portal.prt.broker.PortalAppBroker.getPortalModule(PortalAppBroker.java:319)

    at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:140)

    at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)

    at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:442)

    at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)

    at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)

    at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

    at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

    at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)

    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

    at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

    at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)

    at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

    at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

    at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

    at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

    at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

    at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

    at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

    at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

    at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

    at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

    at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

#

Thanks

[former_member257798]

Hi Vijay,

1st check the components and patches with this note: 1994343 - Spend Performance Management 3.0 SP04 Release Info Note

2nd Check 1768839 - SPM 3.0 Portal runtime error 500 and associated web
dispatcher configuration issues

3rd - These notes are also useful:

2031206 - SAP SPM - Export to excel does not work after flash player update

2035178 - Print Service not working after Flash Player Update

2073384   SPM 3.0 SP04 Patch3 - Enablement of customized URL

2086795 - Web Dispatcher Profile Changes for SPM

2064812 - SPM - Services Check in SICF

4th Check this discussion on new features with latest SP of POASBC + Notes 2100185 and 2087644: View the full discussion

Kind Regards,

John