on 08-07-2012 11:43 AM
Hi All,
I need to change the user status of the incidence in solution manager.
Is there any BAPI of function module available for this.
I have allready tried "CRM_ORDER_MAINTAIN". I could not understand, how I will have to input the status data for the change.
Regards
Piyush R. S.
Hi,
please try badi CRM_ORDER_STATUS,
best regards,
Michael
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Hi Michael,
What I understand from the documentation of the BADI is, we can use this BADI for taking some actions before changing the status or after changing the status.
There is no provision to change the status of the incidence in the BADI.
Please revert if I am wrong and please provide some more detailes if this BADI is still useful.
Thanks and Regards.
Piyush R. S.
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