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SuPM version 2.0 - Portal link not working

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Hello:

We just installed and configured SuPM version 2.0

OPMFND      210 0008 SAPK-21008INOPMFND Analytics OPM Foundation 2.1

SR_CORE     200 0009 SAPK-20009INSRCORE SR_CORE 200

When the 'SuPM' link in the portal is clicked, a pop-up window appears and it halts with the message "Persistence Service: retrieving object".

Not sure what we have missed. Any help is much appreciated.

Thanks

Karthikeyan

5 REPLIES 5

JasonLax
Product and Topic Expert
Product and Topic Expert
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Discussion moved from Getting Started with SCN to Sustainability.

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Former Member
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Hi Karthikeyan,

I have the same problem!

Have you fix it?

Thank you.

Best Regards,

Walter

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Hello Walter:

We have somehow overcame the issue (Sorry, our basis won't let me know what they did), but now hanging in a point where it says "The application is not configured properly for the user <USERNAME>"

The SAP Note you suggested below is not yet released...

Please let us know if you were successful..

Thanks

Karthikeyan

Former Member
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Hi Karthikeyan,

I have found this note:

1735768 - SuPM portal hangs up while logging on

that seems talk about our case.

Now I can't apply it, tell me if work for you!

Best Regards,

Walter

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Hi Walter

This note is not yet released for customers . Could you please provide any workaround for this issue .

Regards

Bala