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SAP Business one client crashes

Former Member
0 Kudos

Hello experts,

SAP Business one client (8.81 PL08) crashes with unhandled exception.

This happens several times during the day, especially on the Sales orders form.

We have already created a new windows user, clear the temp folder and reinstall SAPB1 client, but the issue was not fixed.

Thank you in advance,

Aris Pantelatos

Accepted Solutions (1)

Accepted Solutions (1)

Johan_H
Active Contributor
0 Kudos

Hi Aris,

Does it happen when you open the user fields, or put focus to one (or any) of the userfields ?

Regards,

Johan

Former Member
0 Kudos

Hi Johan,

Thank you for your response.

Today it crash when i clicked on a UDF.

For previous times I cannot remember. What that means?

Regards,

Aris Pantelatos

Johan_H
Active Contributor
0 Kudos

Hi Aris,

B1 has had problems before with user settings related to user fields, and with user fields, and with FMSs.

Before anything else, you might want to try and install the Remote Support Platform on the server. It will check your system for all known issues, and offer fixes, or it will tell you to log a message. It will also help SAP support to provide ad hoc fixes.

If the RSP does not help, you may want to log a message with SAP support.

Regards,

Johan

Former Member
0 Kudos

Thank you Johan!

Regards,

Aris

Answers (1)

Answers (1)

former_member186095
Active Contributor
0 Kudos

Hi,

Is this problem happened in one PC user only or all PC users ?

Check if the PC memory is minimum 1 gb. You can also drop the query formatted search in one or more fields in the document line. Do that in the server to avoid crash using super user

JM

Former Member
0 Kudos

Hi Jimmy,

Thank you for your response.

The sap business one client also crashes on the server.

Regards,

Aris Pantelatos

former_member186095
Active Contributor
0 Kudos

Hi,

Reinstall SAP B1 client application in the server and in the client.

You can also raise this issue to sap support by creating a ticket

JM