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sapinst fails

Former Member

on ‎07-25-2012 11:01 AM

0 Kudos

Hi all,

I wanna install an SolMan 7.1 on wins 2k8 sr2 + oracle 11.2 (firewall disabled).

When running sapinst, it fails after some seconds and show following info.:

---

Connection to SAPinst failed.

Reason: msg.server.ext.sapinst.connector0002 Communication link is closed.

Please correct the error condition and restart

---

Someone knows why?

Regards,

Toan

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Former Member
‎07-26-2012 8:08 PM
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hi,

few possiblites.

1. download the latest sapinst from service market.

2. ping the hostname it can reslove the ip address.

3.  is this a local installation or remote installation?

regards,

Meenakshi

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Former Member
‎07-26-2012 8:13 PM
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Hi Silam,

 

1. download the latest sapinst from service market. _ tried

2. ping the hostname it can reslove the ip address. _ OK

3.  is this a local installation or remote installation? _ remote desktop installation (i ever did this ways lots of times).

Anyway, thanks for your help.

Former Member
‎07-26-2012 8:18 PM
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Hi Toan,

Is this remote host,

try the followinf link way

http://help.sap.com/saphelp_nw04/helpdata/en/67/08ce8b384cbd4a92a49d11d3f0af3a/content.htm

let us know if you are facing any issues

Former Member
‎07-26-2012 8:31 PM
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Hi Silam,

As the link, firstly, I run "sapinst SAPINST_START_GUI=false", then I run "sapinstgui" --> the same result

Former Member
‎07-26-2012 5:16 PM
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I have checked SAP SCN & SAP Note but could not find any solution.

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Former Member
‎07-26-2012 6:17 PM
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Hi Toan,

Check if any antivirus is blocking the installtion and can you attach the screenshot if possible.

Former Member
‎07-26-2012 6:43 PM
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Hi Silam,

Antivirus prog. is disabled, nothing changes.

Here GUIServer log & attached screen:

-----

Program is starting... Please wait!

Starting GUIServer using:

  SAPinst port  : 21200

  GUIServer port: 21212

  HTTP port     : 4239

  GUI autostart : on

  GUI mode      : normal

  command       : "C:/Users/ADMINI~1/AppData/Local/Temp/3/sapinst_exe.3984.1343411054/jre\bin\java.exe" -cp "C:\Users\ADMINI~1\AppData\Local\Temp\3\sapinst_exe.3984.1343411054\jar\instgui.jar" -Xmx256M -Dsun.java2d.noddraw=true -Dsap.env.var.javahome=SAPINST_JRE_HOME SDTServer "rootdir=C:\Users\Administrator\.sdtgui" config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=127.0.0.1 -srvarg=/SAPinstService/port=21200

load resource pool E:\SAPS\SolMan_7.1\51042606\DATA_UNITS\SM71SR1_IM_WINDOWS_X86_64\resourcepool.xml

guiengine: No GUI server connected; waiting for a connection on host SAP0926, port 21200 to continue with the installation

Jul 28, 2012 12:44:28 AM [Info]: *************************

Jul 28, 2012 12:44:28 AM [Info]: Starting Server

Jul 28, 2012 12:44:28 AM [Info]: Reading server configuration.

Jul 28, 2012 12:44:29 AM [Info]: Reading service configuration SAPinstService.

Jul 28, 2012 12:44:29 AM [Info]: Configuring LogManager ...

Jul 28, 2012 12:44:29 AM [Info]: *************************************************

Jul 28, 2012 12:44:29 AM [Info]: Starting SL Controller listening on port 21212 ...

Jul 28, 2012 12:44:29 AM [Info]: StorageService switched off.

Jul 28, 2012 12:44:29 AM [Info]: Initializing SecurityManager ...

Jul 28, 2012 12:44:31 AM [Info]: Server certificate fingerprint is 9A 54 FD A2 BE 75 37 DF 2B 84 C9 A0 62 59 49 4F

Jul 28, 2012 12:44:31 AM [Info]: Configuring HTTPManager ...

Jul 28, 2012 12:44:31 AM [Info]: WebstartService switched off.

Jul 28, 2012 12:44:31 AM [Info]: RoleService switched off.

Jul 28, 2012 12:44:31 AM [Info]: AlertService switched off.

Jul 28, 2012 12:44:31 AM [Info]: Starting NotesService ...

Jul 28, 2012 12:44:31 AM [Info]: ProcessService switched off.

Jul 28, 2012 12:44:31 AM [Info]: MIDService switched off.

Jul 28, 2012 12:44:31 AM [Info]: Starting FileService ...

Jul 28, 2012 12:44:31 AM [Info]: LogService switched off.

Jul 28, 2012 12:44:31 AM [Info]: MailService switched off.

Jul 28, 2012 12:44:31 AM [Info]: Starting services ...

Jul 28, 2012 12:44:31 AM [Info]: Starting service "SAPinstService" ...

Jul 28, 2012 12:44:31 AM [Info]: Service "SAPinstService" started

Jul 28, 2012 12:44:31 AM [Info]: Services started.

Jul 28, 2012 12:44:31 AM [Info]: Starting HTTP server listening on port 4239 ...

Jul 28, 2012 12:44:31 AM [Info]: HTTP server started.

Jul 28, 2012 12:44:31 AM [Info]: SL Controller started.

Jul 28, 2012 12:44:31 AM [Info]: Starting GUI ...

Jul 28, 2012 12:44:31 AM [Info]: "C:\Users\ADMINI~1\AppData\Local\Temp\3\sapinst_exe.3984.1343411054\jre/bin/java" -XX:+HeapDumpOnOutOfMemoryError -Xmx256M -Dsun.java2d.noddraw=true -cp "C:\Users\ADMINI~1\AppData\Local\Temp\3\sapinst_exe.3984.1343411054\jar\instgui.jar" SDTGui host=localhost port=21212 service=SAPinstService -noauth

Jul 28, 2012 12:44:31 AM [Info]: GUI started.

Jul 28, 2012 12:44:34 AM [Info]: >> <<< frog.jar: version 7.20.19 03/09/11 sap.theme: null >>>

guiengine: 2012-07-28 00:44:38 Login in progress ..............................

guiengine: 2012-07-28 00:45:08 Login timeout; the client was unable to establish a valid connection

Jul 28, 2012 12:45:11 AM [Info]: >> Closed input stream

Jul 28, 2012 12:45:11 AM [Info]: >> Closed input stream

Jul 28, 2012 12:45:11 AM [Info]: GUI stopped.

-----

Regards,

Toan

Former Member
‎07-26-2012 6:49 PM
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I suspect "127.0.0.1" but host file is ok like this (I think):

#     127.0.0.1     localhost

#     ::1     localhost

<IP>    sap0926.xxx.yy    sap0926

Former Member
‎07-26-2012 7:03 PM
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Hi Toan,

All are fine in the log.

But my point is why not we again check the routing table by using the command netstat -r by checking whether the port is used by some other or not.

let check and know.

Former Member
‎07-26-2012 7:19 PM
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Hi Silam,

netstat -r shows routing table info., no ports info.

Regards,

Former Member
‎07-26-2012 7:33 PM
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Hi Toan,

Yes. As my point is the port are open in your system but think that if that is already used by some other application ????? then we can't connect rite ? to find that we need to check the port 21200.

Goto cmd - > then netstat -ano and check the port for 21200 and paste the same here.

Former Member
‎07-26-2012 7:43 PM
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Hi Silam,

Before SAPinst runs, no port 21200 or 21212. When SAPint is running, these ports appear (listening).

netstat -an / -ano shows that.

Regards,

Former Member
‎07-26-2012 7:47 PM
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i tried with other ports (e.g. SAPINST_DIALOG_PORT=30000 GUISERVER_DIALOG_PORT=30001 GUISERVER_HTTP_PORT=8000), but failed too.

Former Member
‎07-26-2012 7:48 PM
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Hi Toan,

Can you check and revert back what is the output for this cmd

telenet localhost 21200

and also port 21200 is listed or not in the list netstat -aon

Former Member
‎07-26-2012 7:56 PM
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Hi Silam,

This is before running sapinst (when running sapinst, telnet is successful):

C:\>netstat -ano

Active Connections

  Proto  Local Address          Foreign Address        State           PID

  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       692

  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4

  TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING       2004

  TCP    0.0.0.0:47001          0.0.0.0:0              LISTENING       4

  TCP    0.0.0.0:49152          0.0.0.0:0              LISTENING       416

  TCP    0.0.0.0:49153          0.0.0.0:0              LISTENING       784

  TCP    0.0.0.0:49154          0.0.0.0:0              LISTENING       844

  TCP    0.0.0.0:49155          0.0.0.0:0              LISTENING       516

  TCP    0.0.0.0:49156          0.0.0.0:0              LISTENING       508

  TCP    172.16.203.2:139       0.0.0.0:0              LISTENING       4

  TCP    172.16.203.2:3389      172.19.5.49:62365      ESTABLISHED     2004

  TCP    172.16.203.2:49157     0.0.0.0:0              LISTENING       1136

  TCP    [::]:135               [::]:0                 LISTENING       692

  TCP    [::]:445               [::]:0                 LISTENING       4

  TCP    [::]:3389              [::]:0                 LISTENING       2004

  TCP    [::]:47001             [::]:0                 LISTENING       4

  TCP    [::]:49152             [::]:0                 LISTENING       416

  TCP    [::]:49153             [::]:0                 LISTENING       784

  TCP    [::]:49154             [::]:0                 LISTENING       844

  TCP    [::]:49155             [::]:0                 LISTENING       516

  TCP    [::]:49156             [::]:0                 LISTENING       508

  UDP    0.0.0.0:500            *:*                                    844

  UDP    0.0.0.0:4500           *:*                                    844

  UDP    0.0.0.0:5355           *:*                                    988

  UDP    172.16.203.2:137       *:*                                    4

  UDP    172.16.203.2:138       *:*                                    4

  UDP    [::]:500               *:*                                    844

  UDP    [::]:4500              *:*                                    844

C:\>telnet localhost 21212

Connecting To localhost...Could not open connection to the host, on port 21212:

Connect failed

C:\>telnet localhost 21200

Connecting To localhost...Could not open connection to the host, on port 21200:

Former Member
‎07-26-2012 8:02 PM
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Hi,

Okay fine. let start the sapinst.exe and try the netstat -aon and if the port is shown there is a relevant pid will display check the pid in task manager and paste here.

Also check the display variable of java

Former Member
‎07-26-2012 8:02 PM
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I also tried to update SAPInst and SAPinstGUI (OSS Note 1697164), no luck.

Former Member
‎07-26-2012 8:06 PM
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netstat -ano:

TCP0.0.0.0:4239       0.0.0.0:0          LISTENING   3252
TCP0.0.0.0:21200      0.0.0.0:0          LISTENING   3288
TCP0.0.0.0:21212      0.0.0.0:0          LISTENING   3252

...

Task Manager:

java.exe 3252 administrator SAP Java VM Runtime binary

sapinst.exe 3288 administrator sapinst

Former Member
‎07-26-2012 8:13 PM
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Hi Toan,

I hope you have all previalge in the system to install.( administrator )

All are fine. Hope we need to check the lastest version of sapinst.exe.

Let try the latest the sapinst.exe and let know.

former_member189725
Active Contributor
‎07-25-2012 11:15 AM
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Please check if ports 21200 and 21212 are occupied .

Run the command netstat to find out .

Regards

Ratnajit

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Former Member
‎07-25-2012 3:42 PM
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Hi Ratnajit,

Sure, before SAPinst runs, no port 21200 or 21212. When SAPint is running, these ports appear (listening).

Regards,

Toan

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