SMQ2 showing Queue status in Running

[Former Member]

Hello All,

in my CRM System we found most of the inbound queues status showing Running ... i dont have any idea about this Queus ,

please give me details

how can i get why inbound queues are struck how can we reprocess this queues...

i checked in smqr and smqs both schudulers are inactive ...and in sm58 i didnot found any erros ...please help me out how can we find root cause for this

[DavidLY]

Hello,

Check SAP note 758677.

Refer to SAP notes 369007 and 490932 also.

Regards,

David

[Former Member]

Hi Swati,

Please reactivate the queue and process/delete the stuck entries from SMQ1/SMQ2.

Also check for stuck idocs in BD87.

Regards,

Ashutosh