Android application not working Android Device

[Former Member]

Hi All,

I am created the Android native app, the app is working fine on Android Emulator, but its not working on device,

Its giving error as:

The application ‘app name’ (process com.sybase.sup.samples.objectapi) stopped unexpectedly. Please try again.

The device is getting registered in SCC but it is offline.

Your help will be appreciated.

Thanks & Regards

Saket

[Former Member · Accepted solution]

Hi Saket,

pls check the permissions are properly added in androidmanifest file.

<uses-permission android:name="android.permission.INTERNET" />

<uses-permission android:name="android.permission.READ_PHONE_STATE" />

<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />

Thanks&Regards

SatyaMurthy

[Former Member · Accepted solution]

Hi Satya...thanks its working on device also now....Your help is really appreciated....!!!!

[Former Member]

Hi,

  Please check the network  in the mobile device and  in SCC can you see any error in the server logs, while making request i mean any error code ? If you provide us the server logs we can suggest some solution.

Thanks,

Srikanth M

[midhun_vp]

What is the version of your android device?

SUP won't support android version 4.0(ICS).

Regards

Midhun

[Former Member]

its Android Mobile with version 2.3.4

[midhun_vp]

Since the device is registering check the log of the server in SCC.