Retrun Sales Process

[Former Member]

Dear All,

Returns sales in most of the cases, system automatically pop up a new window and  there we are able to put our billing document number as reference, so my question is like, how this pop up is coming and how it refer a billing document, is it any configuration or setting? .And how we can limit and add reference documents like order/quotation/delivery etc..., I heard that there are some settings in copy control,if it so please tell me that in details

Please give you inputs,

Thanks in Advance.

[Former Member · Accepted solution]

Hi Rajesh,

In Document Type creation option for Reference Mandatory is given.

T-Code : VOV8

Section : General Control

Field : Reference Mandatory

Values : Select as per Business requirement ( For Return, Reference with Invoice is suggested)

After updation try to create Sales Order with the Same Document type and Let me know the result.

Regards,

Mahendra Jani