Image (BLOB) displayed in low quality in CR-viewer

[Former Member]

We are using CR to generate reports in our CRM/ERP-software. (Visual-Studio 2010/.NET 2.5).

One of these reports displays images stored in a filestream in a SQL-Server 2008-R2-DB. In CR-preview everything looks fine.

Our software uses the CR 2008-SP3-Runtime to power the CR-viewer, here the image is somehow altered, areas of similar color being merged and thereby

reducing the quality of the image.

I have tried .jpg, .tif, .bmp, .gif and various others. The printed result from the viewer looks as bad as the image displayed in the viewer. PDFs generated from the viewer are of the same low quality.

The viewer-component uses ActiveX, there dosn't seem to be an option in VS to control the viewer-component.

Is there a way to influence the way the CR-viewer renders the image?

CR seems to be capable of rendering the image in the correct form, since the report-preview in CR-2011 shows the image correctly.

[Former Member · Accepted solution]

Checking the option "Retain image color depth" in the report didn't have any effect.

Opening the report in VS and checking the same option under the CR-menu in VS, then saving the report solved the problem.