ADS does'nt work aftre Upgrade to NW7.31

[anthes_roger]

Dear friends,

after w've upgraded our system from Netweaver 7.01 to 7.31 we can't start the ADOBE Document service.

We get the following error message: Service com.adobe~PDFManipulation failed to start.

Service [com.adobe~PDFManipulation] failed to start; Reason: [Service's implementation class cannot be located]; nested exception is:
[EXCEPTION]
java.lang.ClassNotFoundException: com.adobe.document.PDFManipulation
------------------------- Loader Info -------------------------
ClassLoader name: [service:com.adobe~PDFManipulation]
Loader hash code: 6393e777
Living status: alive
Direct parent loaders:
   [system:Frame]
Resources:
   E:\usr\sap\I81\J01\j2ee\cluster\bin\services\com.adobe~PDFManipulation\dummy.jar
---------------------------------------------------------------
at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:278)
at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:247)
at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:108)
at com.sap.engine.core.service630.container.ServiceRunner.startSingleService(ServiceRunner.java:83)
at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:847)
at com.sap.engine.core.service630.container.MemoryContainer.startServiceRuntime(MemoryContainer.java:797)
at com.sap.engine.core.service630.container.ServiceWrapper.start(ServiceWrapper.java:87)
at com.sap.engine.services.basicadmin.instanceadmin.InstanceAdminImpl.startService(InstanceAdminImpl.java:107)
at com.sap.engine.services.basicadmin.instanceadmin.InstanceAdminConnection.startService(InstanceAdminConnection.java:117)
at com.sap.engine.admin.model.itsam.system.SAP_ITSAMJ2eeService_Impl.startWithResult(SAP_ITSAMJ2eeService_Impl.java:441)
at com.sap.engine.admin.model.itsam.system.SAP_ITSAMJ2eeService_Impl.start(SAP_ITSAMJ2eeService_Impl.java:433)
at com.sap.engine.admin.model.itsam.system.SAP_ITSAMJ2eeService_Impl.Start(SAP_ITSAMJ2eeService_Impl.java:426)
at com.sap.engine.admin.model.itsam.system.SAP_ITSAMJ2eeServiceWrapper.invoke(SAP_ITSAMJ2eeServiceWrapper.java:278)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:761)
at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:468)
at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:612)
at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:358)
at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)
at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:289)
at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:813)
at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)
at com.sap.engine.admin.model.itsam.fe.util.FunctionalUnitOperationExecution.executeOperation(FunctionalUnitOperationExecution.java:118)
at com.sap.engine.admin.model.itsam.fe.util.FunctionalUnitOperationExecution.run(FunctionalUnitOperationExecution.java:51)
at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:178)
at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:316)

[Former Member · Accepted solution]

Hi Anthes Roger,

I'am facing the same issue did you manage to get it work?

Thanks.

Regards,

Pierre VIEL

[SherifEid · Accepted solution]

Hi Roger,  pierre,

have you managed to resove the above issue , since we are facing same.

regards,

[Former Member · Accepted solution]

Hi Sherif,

in fact it was not a problem. I found this note : Note 1695036 - PDFManipulation Service can't be started. It says how to turn off the PDFManipulation service which is not used anymore.

Kind regards,

Pierre