Warranty Management

[Former Member]

I am working on Warranty management. In my scenario Warranty is for 2000 working hours of machine or 1year which ever is earlier,  same way when i checked in warranty master creation i am able to give in number of months and years. Can any one help where i can maintain as 2000 working hours or 1 year which is earlier.

Message was edited by: G Lakshmipathi

Please use the subject EFFECTIVELY

[jpfriends079 · Accepted solution]

I assume you are aware of Warranty Management, as you know what is Master warranty.

For your master warranty, to have you desired scenario.

1. As your requirment is based on time specfic. You need to define/maintain your Characteristic(CT04) for Chars Group (AM_WTY), say,

Characteristic	Description	Unit of Measure
WRK_HOURS	Working Hours	Hours
WTY_YEAR	Years	Year

2. You need to configure & maintain Warranty Counters(GM04) effectively.

Warranty Counter	Default	Time dependent
WRK_HOURS	X
WTY_YEAR	X	X

In the warranty master (BGM1), it will be:

Master warranty - 300 (2000 Working Hours, 1 Year)

Warranty type - 1

In Counter tab maintain:

WarrCount.Itm	WarrCounter	Char Decs.	MU	Int No. WarCount
1	WRK_HOURS	Working Hours	Hours	001
2	WTY_YEAR	Years	Year	002

If it doesn't suffice your requirement, then raise the question SAP EAM forum.

[cegaraujo · Accepted solution]

Hi Jyoti Prakash,

I've got a situation for equipments (PM): Different (more than 3) third party vendors are able to perform services in this equipment. So, it is necessary managem several warranties. So far, I couldn't add more than 2 warranties. Do you know any way to insert more than two warranties in the same technical object (functional location or equipment)?

Best regards.

Carlos Araujo

[Former Member]

Dear J Prakash

Now i have configured as suggested by you.

But now i am finding this error.

But system shows negative in Check mark status, so it will not check the warranty (because in the below screen I am able to enter only Begin Guarantee date, Whereas I have to maintain Begin date as well as begin guarantee in hours, so system will check the status).

Kindly suggest me on this, How to bring the hours field in Warranty tab.

If not, any other alternative solution.

Waiting, for your valuable feedback.

[jpfriends079]

Indeed nice gesture & thanks for the update.

Now, you have to maintain Measuring Point(Tcode IK01) for your equipment. For which you are already getting error in second screenshot.

Further, you can track the equipment usage & time based on Measurement Document(IK11) created with your reference to Measuring point. There might need to capture MeasTime (Date/Time) & Read by (User).

[Former Member]

Means i am not finding where i can maintain working hours

[jignesh_mehta3]

Hello,

Hae you created warranty as Material? If yes then I guess you would have set Base Unit of Measure as H - Hour.

Accordingly you can maintain Condition Records for 1000 Hours & maintain scales for price less than 1000 Hours & Price more than total hours hours in 1 year.

Thanks,

Jignesh mehta