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ERROR when Trying to Create Support Message in Satillite system

Former Member
0 Kudos

Hi,

I have configured Service Desk in solution manager, when i try to send a Support Message(Help ->Create Support Message) from satillite system to Solution Manager i got this ERROR msg. "Error in local message system; message 000000000001 not complete".

Help me to sort out this.....

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hey ...I had a same problem last week...

I'm unable copy the Weblog / upload the document ...Any way follow below steps.

1)Go To Transaction Code SPPFCADM in Solution manager

select DNO_NOTIF and click on 'Define action profile and actions

Select action profile 'SLFN0001_STANDARD_DNO'

2)choose action definition 'SLFN0001_STANDARD_DNO_CRM' and click on

the processing types

3)delete the container expression ITEM_PRODUCT_ID

Refer SAP Note 1011376

Hope this helps you.

Praveen,

Former Member
0 Kudos

Thanks a million!

I was breaking my head with this irritating problem. All I had to do was delete that container expression and voila!!!! my problem is rectified.

_>Vj

Answers (0)