cancel
Showing results for 
Search instead for 
Did you mean: 

Name of SC not displayed

Former Member
0 Kudos

Hello,

When the user creates a shopping cart he's not able to see "Name of shopping cart" in order to change it. Is it related to some authorization or something else?

Where to check?

The following example is for another user where Name of SC is correctly displayed:

.

Thanks,

Hazem.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello Hazem,

I believe you guys are on SRM 7.0 Portal. In the Portal user have ability to hide certain fields. The user who is not seeing name of the Shopping cart have him login and go into the screen which you have shown above. Have him/her Right Click on the screen and go into User Settings --> Invisible Elements. Have him Restore the invisible elements.

Hope this helps. Please find attached screen shot.

Thank you

Ritesh

Former Member
0 Kudos

Thanks a lot Ritesh,

I changed user settings through SRM 7.0 portal as you told me and the Name of SC is now displayed.

Is there any other settings from system where to show or hide this element to the user or is it just done from portal?

Thanks,

Hazem.

Answers (0)