Interactive Adobe Form is not opening in production at regular times.

[Former Member]

Hi Guys,

Facing some strange problem in porduction. Most of the times, the form opens successfully without any issue, but once in a while, when the user clicks the form, the form is not opening and shows error

"WebDynpro Exception: The ADS call has failed. You can find information about the cause in the error.pdf on the application server "

Shortdump in ST22:

The exception 'CX_WD_GENERAL' was raised, but it was not caught anywhere along

the call hierarchy.

Since exceptions represent error situations and this error was not

adequately responded to, the running ABAP program

'CX_WD_GENERAL=================CP' has to be

terminated.

Termination occurred in the ABAP program "CX_WD_GENERAL=================CP" -

  in "RAISE".

The main program was "SAPMHTTP ".

In the source code you have the termination point in line 5

of the (Include) program "CX_WD_GENERAL=================CM003".

Any idea what might be a problem??

Thanks

[varun_vadnala3 · Accepted solution]

Hello Seema,

The problem might be the RFC connection.Try to pass 'ADS' value  as following .

  fp_outputparams-connection = 'ADS'.

Incase the problem still persists.
Please try to execute the following programs:

FP_TEST_00 -- if the out put of the program is succesful,then the ADS configuration is correct.

FP_PDF_TEST_00 -- If the system displays version number of ADS,configuration of the RFC connection is OK.

U can use the following methods to call the ADS.

cl_fp=>get_ads_connection( )

Execute ADS
  if_fp_pdf_object->execute( ).

Reward if found helpful