on 07-10-2012 9:42 AM
Hi,
My company has recently introduced simple credit management and it works perfectly for new customers who are added to the credit control area.
It also works when an old customer has been added to the Credit Control Area(CCA) and a new Sales Order is created and invoiced, but if I modify a Sales Order that was created and invoiced before the customer was added to the CCA then I get the message "Credit data will not be redetermined" and I can go over the limit without getting any error message.
If I look in FD32 then I can see that the Credit Exposure field is taking into account Open Items from before the customer was added to the CCA.
So my questions are:
Why do I not get the error message for going over the credit limit when adding line items to a sales order that was created before the customer was added to the Credit Control Area?
Can I get the error message to appear?
Thanks
Cormac
Hi,
Once you active the Credit Management, it is obvious that SAP will consider all the customer which is available.
And also it counts the Credit Exposure if there is any open balances.
If you need to get the warning or error message, it is must to maintain the credit limit for that particular CCA.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Manimaran
I have maintained a credit limit for the customer in that CCA but I only get an error message on Sales Orders created after the date the customer was added to the CCA and given a credit limit. Sales Orders created before this date can have new line items added without an error message if the total goes over the limit.
How do I get this error message to appear?
Thanks
Cormac
Hi Manimaran,
As per your sugestions;
I have maintained the Credit Limit at a date which is before the customer was created. I assume you mean the Last General Info field.
I also assigned the risk category 001 in FD32 (I'm not sure what you mean by "configure the risk category which is in '001'")
I still get no warning message for the Sales Order which was created before the customer was added to the CCA.
I took a look at table VBAK and I see the following
Sales Doc. | Created on | Time | CCAr | Cred. acct | Cred | Cred.rep.grp | Risk category | Curr. |
280073 | 10/07/2012 | 08:38:49 | ||||||
280074 | 10/07/2012 | 10:42:24 | 0001 | 117029632 | 001 | EUR |
So I think while the fields CCAr, Cred. acct, Risk categor and Curr are empty for 280073 then it will not get the error message iam looking for.
Do you know how to populate those fields?
Thanks
Cormac
Hi,
Please make sure the below settings are fine.
Sales Document Type | OR | |
Credit Check | D | |
Credit Group | 01 |
Delivery Type | LF | |
Delivery credit group | <blank> | |
GI credit group | <blank> |
001 | 1000 | Risk category for 1000 |
Credit control Area | Risk category | Document credit group | Credit control |
1000 | 001 | 01 | High Risk Goods Issue |
Update | 000012 – Open order value on time axis, delivery and bill. Doc value. |
Please update with the test results.
Hello,
You need to re-organize your Credit Master Data with T-Code F.28.
Please refer the below thread for more explanation: http://scn.sap.com/thread/2038655
Thanks,
Jignesh Mehta
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
99 | |
9 | |
9 | |
5 | |
4 | |
3 | |
3 | |
3 | |
3 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.