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Dispatcher stopped. I think this is a memory problem, any suggestions? Below is the developer trace

Former Member
0 Kudos

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "700"

---------------------------------------------------

sysno      03

sid        PRD

systemid   562 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    144

intno      20050900

make:      multithreaded, Unicode, 64 bit, optimized

pid        2392

Mon Jul 09 22:59:48 2012

kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)

length of sys_adm_ext is 576 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (03 2392) [dpxxdisp.c   1243]

    shared lib "dw_xml.dll" version 144 successfully loaded

    shared lib "dw_xtc.dll" version 144 successfully loaded

    shared lib "dw_stl.dll" version 144 successfully loaded

    shared lib "dw_gui.dll" version 144 successfully loaded

    shared lib "dw_mdm.dll" version 144 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3903

Mon Jul 09 22:59:53 2012

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5371]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >PRADEEP_PRD_03                          <

DpShMCreate: sizeof(wp_adm)        17760    (1480)

DpShMCreate: sizeof(tm_adm)        5652128    (28120)

DpShMCreate: sizeof(wp_ca_adm)        24000    (80)

DpShMCreate: sizeof(appc_ca_adm)    8000    (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

DpShMCreate: sizeof(comm_adm)        552080    (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm)        0    (104)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)        0    (72)

DpShMCreate: sizeof(vmc_adm)        0    (1864)

DpShMCreate: sizeof(wall_adm)        (41664/36752/64/192)

DpShMCreate: sizeof(gw_adm)    48

DpShMCreate: SHM_DP_ADM_KEY        (addr: 000000000F000050, size: 6341184)

DpShMCreate: allocated sys_adm at 000000000F000050

DpShMCreate: allocated wp_adm at 000000000F002150

DpShMCreate: allocated tm_adm_list at 000000000F0066B0

DpShMCreate: allocated tm_adm at 000000000F006710

DpShMCreate: allocated wp_ca_adm at 000000000F56A5B0

DpShMCreate: allocated appc_ca_adm at 000000000F570370

DpShMCreate: allocated comm_adm at 000000000F5722B0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 000000000F5F8F40

DpShMCreate: allocated gw_adm at 000000000F5F8FC0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 000000000F5F8FF0

DpShMCreate: allocated wall_adm at 000000000F5F9000

MBUF state OFF

DpCommInitTable: init table for 500 entries

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 8027MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 8028MB

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

*** ERROR => <EsNT> CreateFileMapping name=ES_SEG_03_003 error=1455 [esnti.c      1184]

*** ERROR => <EsNT> paging file too small for 1896 MB mapfile [esnti.c      1186]

*****************************************************

* Memory diagnostic                                 *

*****************************************************

Systeminformation

------------------------------------------------

Processor-Typ             : Processor-Count           : 2

Operating System          : NT 6.0, Build 6002

Service Pack              : Service Pack 2

------------------------------------------------

NT Pagefile Informations

------------------------------------------------

Config. minimum size      : 29081600 K

Config. maximum size      : 31334400 K

Avail.  maximum size      : 31334400 K

| Num|Pagefile                      |  Min.Size|  Max.Size| Avail.Max| Curr.Size|

|----|------------------------------|----------|----------|----------|----------|

|   1|c:\pagefile.sys               |  409600 K|  614400 K|  614400 K|  409600 K|

|   2|d:\pagefile.sys               |28672000 K|30720000 K|30720000 K|30123916 K|

------------------------------------------------

NT Task Manager Informations

------------------------------------------------

Total Handles             :    44154

Total Threads             :     1721

Total Processes           :      148

Commit Charge Total       : 36744184 K

Commit Charge Limit       : 38683244 K

Commit Charge Peak        : 36744184 K

Phys.Memory Total         :  8220332 K

Phys.Memory Available     :  1551780 K

File Cache                :   408596 K

Kernel Memory Total       :   338992 K

Kernel Memory Paged       :   271708 K

Kernel Memory Nonpaged    :    67284 K

------------------------------------------------

Memory usage of current process

------------------------------------------------

Total virt.address space  : 0000008589934464 K

Avail.virt.address space  : 0000008589006180 K

Private Pages             :        0 K

Total heap size           :    16012 K

Virtual memory regions    :       45 K

Uncommitted heap memory   :     6456 K

Allocated heap memory     :     7766 K

Moveable heap memory      :        0 K

DDE shared heap memory    :     4495 K

------------------------------------------------

Memory usage of all processes

-----------------------------

| PID|Image               |Instance   |  Work.Set|   WS Peak|Priv.Pages|   PP Peak|Pg Fault|

|----|--------------------|-----------|----------|----------|----------|----------|--------|

| 884|taskeng.exe         |           |   11524 K|   11752 K|   10216 K|   10316 K|       4|

|2796|Dwm.exe             |           |    4888 K|    8768 K|    1660 K|    5548 K|       2|

|3244|Explorer.EXE        |           |   45212 K|   49292 K|   31868 K|   88028 K|      45|

|2668|RAVCpl64.exe        |           |   10592 K|   11076 K|   10644 K|   11304 K|       3|

|3996|igfxtray.exe        |           |    5364 K|    5372 K|    2056 K|    7568 K|       1|

|3692|hkcmd.exe           |           |    5916 K|    5916 K|    2576 K|    2576 K|       1|

|1268|igfxpers.exe        |           |    5420 K|    5448 K|    1920 K|    1972 K|       1|

|3256|LogMeInSystray.exe  |           |   10564 K|   14168 K|    4388 K|   13256 K|       5|

|3804|OctoshapeClient.exe |           |    9380 K|    9444 K|    6476 K|    6636 K|       2|

|1092|Snagit32.exe        |           |   55268 K|   59588 K|   48948 K|   56548 K|      15|

|2328|PWRISOVM.EXE        |           |    4272 K|    4272 K|    1312 K|    1312 K|       1|

|3276|googletalk.exe      |           |   29300 K|   29300 K|   42092 K|   42180 K|       8|

|3904|utility.exe         |           |    8048 K|    8048 K|    7184 K|    7244 K|       1|

|2524|Energy Management.ex|           |    6884 K|    6884 K|    2176 K|    2176 K|       1|

|2300|NwSapSetupUserNotifi|           |    4548 K|    4548 K|    1960 K|    2340 K|       1|

|1576|jusched.exe         |           |    4324 K|    4328 K|    1280 K|    1332 K|       1|

| 948|unsecapp.exe        |           |    5680 K|    5680 K|    2768 K|    2796 K|       1|

|2920|igfxsrvc.exe        |           |    6760 K|    6768 K|    3096 K|    3120 K|      15|

|3776|TSCHelp.exe         |           |    4512 K|    4512 K|    1268 K|    1328 K|       1|

|3864|SnagPriv.exe        |           |    5704 K|    5768 K|    1732 K|    1836 K|       1|

|1548|snagiteditor.exe    |           |   44488 K|   44852 K|   25000 K|   25476 K|      23|

| 564|splwow64.exe        |           |    4596 K|    4956 K|    1832 K|    2060 K|       4|

|1896|jcontrol.exe        |[**] SMD_98|    7900 K|    7924 K|    8168 K|   13092 K|       1|

|4544|sapstartsrv.exe     |           |   19948 K|   19948 K|   21268 K|   77452 K|       5|

|7804|msg_server.EXE      |[MS] DEV_00|   15160 K|   15172 K|   18552 K|   18636 K|       3|

|7044|disp+work.EXE       |[DP] DEV_00|  113088 K|  113088 K|   87620 K|   91776 K|      27|

|3880|igswd.EXE           |[**] DEV_00|    5576 K|    5608 K|    3648 K|    6244 K|       1|

|7484|igsmux.exe          |           |   15244 K|   15244 K|   18632 K|   18632 K|       3|

|1540|igspw.exe           |           |   35956 K|   35956 K|   38100 K|   38588 K|      13|

|6420|igspw.exe           |           |   34952 K|   35020 K|   37100 K|   37588 K|      14|

|6436|gwrd.EXE            |[GW] DEV_00|   14176 K|   14176 K|   13828 K|   20192 K|       3|

| 976|icman.EXE           |[**] DEV_00|   93204 K|   93204 K|   96424 K|   98560 K|      22|

|1676|disp+work.EXE       |[WP] DEV_00|  191096 K|  292900 K|  161476 K|  167360 K|     338|

|4468|disp+work.EXE       |[WP] DEV_00|  136456 K|  138376 K|   98780 K|   98844 K|      53|

|1280|disp+work.EXE       |[WP] DEV_00|   73480 K|   74540 K|   96228 K|   96316 K|      23|

|7620|disp+work.EXE       |[WP] DEV_00|   74008 K|   75064 K|   95960 K|   96052 K|      19|

|7164|disp+work.EXE       |[WP] DEV_00|   56032 K|   57092 K|   94836 K|   94916 K|      15|

|7236|disp+work.EXE       |[WP] DEV_00|   45032 K|   45448 K|   93216 K|   93304 K|      11|

| 724|disp+work.EXE       |[WP] DEV_00|   36984 K|   37000 K|   90652 K|   90748 K|       9|

|6752|disp+work.EXE       |[WP] DEV_00|  101148 K|  102376 K|  100688 K|  100696 K|      60|

|6784|disp+work.EXE       |[WP] DEV_00|  154356 K|  344780 K|  101604 K|  154028 K|     184|

|1904|disp+work.EXE       |[WP] DEV_00|   91464 K|  131548 K|  103136 K|  104240 K|      66|

|3700|disp+work.EXE       |[WP] DEV_00|   52984 K|   53464 K|   93296 K|   93384 K|      21|

|7836|disp+work.EXE       |[WP] DEV_00|   37696 K|   37712 K|   91256 K|   91352 K|       9|

|7520|firefox.exe         |           |  120152 K|  169012 K|  104952 K|  160916 K|     303|

|6948|plugin-container.exe|           |   12012 K|   12012 K|   10152 K|   10152 K|      17|

|7536|FlashPlayerPlugin_11|           |   10344 K|   10380 K|    4680 K|    4744 K|       2|

|6316|FlashPlayerPlugin_11|           |   22064 K|   22592 K|   16184 K|   16712 K|      19|

|2560|AcroRd32.exe        |           |   12160 K|   12296 K|    5672 K|    5904 K|       3|

|6364|AcroRd32.exe        |           |   64660 K|   65084 K|   49532 K|   50008 K|      36|

|6996|saplogon.exe        |           |   77360 K|   77444 K|   65860 K|   65948 K|      26|

|8568|mmc.exe             |           |   15032 K|   52524 K|   55192 K|   55192 K|      21|

|9008|msg_server.EXE      |[MS] PRD_03|   11176 K|   11176 K|   13896 K|   13900 K|       2|

|2392|disp+work.EXE       |           |   46192 K|   46192 K|   78868 K|   83868 K|      11|

|8300|igswd.EXE           |[**] PRD_03|    5596 K|    5628 K|    3680 K|    6276 K|       1|

|8844|igsmux.exe          |           |   14664 K|   14664 K|   17840 K|   17924 K|       3|

|6380|igspw.exe           |           |    4408 K|    4428 K|    3908 K|    3928 K|       1|

|8976|igspw.exe           |           |    4416 K|    4436 K|    3908 K|    3928 K|       1|

|----|--------------------|-----------|----------|----------|----------|----------|--------|

|    |Sum                 |           | 2119420 K|**********| 2211244 K|**********|********|

Mon Jul 09 22:59:54 2012

*** Error 11 while initializing OS dependent part.

*** ERROR => DpEmInit: EmInit (1) [dpxxdisp.c   9634]

*** ERROR => DpMemInit: DpEmInit (-1) [dpxxdisp.c   9561]

*** DP_FATAL_ERROR => DpSapEnvInit: DpMemInit

*** DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon Jul 09 23:00:04 2012

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long)            Tue Jul 10 06:00:04 2012

========================

No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program          Cl  User         Action                    Table

-------------------------------------------------------------------------------------------------------------------------------

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

0 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

1 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

2 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

3 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

4 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

5 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

6 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

7 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

8 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

9 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

10 ?         -1 Free          no      0   0        0                                                                         

*** ERROR => DpRqTxt: bad rqtype -1 [dpxxrq.c     785]

11 ?         -1 Free          no      0   0        0                                                                         

Dispatcher Queue Statistics            Tue Jul 10 06:00:04 2012

===========================

+------+--------+--------+--------+--------+--------+

|  Typ |    now |   high |    max | writes |  reads |

+------+--------+--------+--------+--------+--------+

| NOWP |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  DIA |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  UPD |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  ENQ |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  BTC |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  SPO |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  UP2 |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

max_rq_id        0

wake_evt_udp_now    0

wake events          total     0,  udp     0 (  0%),  shm     0 (  0%)

since last update    total     0,  udp     0 (  0%),  shm     0 (  0%)

Dump of tm_adm structure:            Tue Jul 10 06:00:04 2012

=========================

Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)

Workprocess Comm. Area Blocks            Tue Jul 10 06:00:04 2012

=============================

Slots: 300, Used: 0, Max: 0

+------+--------------+----------+-------------+

|   id | owner        |   pid    | eyecatcher  |

+------+--------------+----------+-------------+

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Mon Jul 09 23:00:09 2012

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >PRADEEP_PRD_03                          < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

Stop work processes

Terminate gui connections

wait for end of work processes

not attached to the message server

cleanup EM

Mon Jul 09 23:00:10 2012

EsCleanup ....

Mon Jul 09 23:00:11 2012

EmCleanup() -> 0

Es2Cleanup: Cleanup ES2

Mon Jul 09 23:00:12 2012

***LOG Q05=> DpHalt, DPStop ( 2392) [dpxxdisp.c   10421]

Good Bye .....

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

We resolved this issue.

we used a wrong start profile while creating a service, with sapstartsrv.

Regards,

Pradeep

former_member182034
Active Contributor
0 Kudos

hi,

please check page file/virtual memory and what is size of PHYS_MEMSIZE and em/initial_size_MB. how much memory in your box.


and also check the DB and SAP services are running or not?

sometime we get this error due to less Swap size and we probably set the Swap size 2x RAM.

Regards,

Former Member
0 Kudos

Hi,

Page file is 67284mb

Physical Memory 8000mb

em/initial_size_MB = 8027           

We go this issue after recreating the service which was accidentally deleted.

All the sap and db services are active.

Regards

Pradeep

former_member182034
Active Contributor
0 Kudos

how much(GB) memory in your server?

former_member189725
Active Contributor
0 Kudos

Its best to restart the OS so as to clean the shared memory in Windows OS in such a scenario.

Did you change any SAP parameters ?

Regards

Ratnajit