Solved: Client Synchronization Problem

Hi All,

When I am synchronizing for the first time to get deviceid from mobile client

getting the following error.

• Synchronization started

• Proxy http://xyz:port/meSync/servlet/meSync?~sysid=ABC&;

• Connection to server failed.

• Synchronization problems: Transport-layer (http) sync exception raised (root cause: Exception while synchronizing (java.io.IOException: Not in GZIP format))

Could anybody tell what I have to do please.

Regards,

Ameer Baba

SAP Managed Tags:
Mobile

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Accepted Solutions (1)

Hi Ameer,

Could you tell me the versions(SP levels) of the client and the server? I think this issue has been fixed, If you let me know I will try to help you out.

Regards,

Karthik

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Hi Karthik,

Thanks for your quick reply. I know the client patch level MI 25 SP 17 .

I dont know to how to get the server patch level. Could you please tell me how can I know the server patch level.

Regards,

Ameer Baba.

Hi Ameer Baba

This error occurs because your server might a NW04s server and not NW04 server. MI 2.5 belongs to NW04 family and hence you cannot sync with NW04s Server. To know the version of your server, login to the server, go to Menu->Settings->Status and look onto SAP System Data. Here probably the version displayed Netweaver 04s. If your server is Netweaver 04s, then use MI 7.0 client probably SP09 or 10 and this should solve your problem

Hope this helps

Best Regards

Sivakumar

Hi Karthik,

I have remembered the golden rule. Yes my server patch level is MI 2.5 SP 09.

Patch 00 . I have to increase patchlevel of the Server.

Once again thanks for your quick response.

Regards,

Ameer Baba.

Hi Sivakumar,

Could you please tell me the link where I can download the MI client 7.0 with patch level SP09. Please do the needful.

Regards,

Ameer Baba.

Answers (2)

Hi All,

My client and Server patch level is same,eventhough I am getting the following error when I tried to connect server from the client to get Device id.

• Synchronization started

• Connection set up (without proxy) to: http://name:port/sap/bc/MJC/mi_host?~sysid=XYZ&;

• Connection to server failed.

• Problems during synchronization: Contact your administrator

Please let me know where I have to check.

Thanks in advance.

Regards,

Ameer Baba.

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Hi Ameer,

Change the trace settings to All, sync again and check the trace.txt in the log folder.

The exact cause of the error should be written. You can post it here as well.

Best Regards,

Karthik

Hi Ameer Baba,

Please check whether you have provided the correct settings on the Settings page. Also login to the middleware & check if there are any dumps occurring through transaction ST22.

Also set the trace level to All & check at which point of time the sync fails.

Regards,

Nameeta

Hi Karthik,

Please find the Trace details as below.

Trace

[20070219 08:26:08:868] I [MI/API/Logging ] ***** LOG / TRACE SWITCHED ON

[20070219 08:26:08:868] I [MI/API/Logging ] ***** Mobile Engine version: MI 70 SP 9 Patch 5 Build 200612061055

[20070219 08:26:08:868] I [MI/API/Logging ] ***** Current timezone: Indian/Reunion

[20070219 08:26:35:505] E [MI/Sync ] Exception while synchronizing via http

com.sap.ip.me.api.services.HttpConnectionException: Exception while synchronizing (java.io.FileNotFoundException:

http://name:port/sap/bc/MJC/mi_host?_sysid=MBL&client=100&~language=EN&ACKNOWLEDGE=&)

at com.sap.ip.me.sync.HTTPSynchronizer.synchronize(HTTPSynchronizer.java:334)

at com.sap.ip.me.sync.HTTPSynchronizer.synchronize(HTTPSynchronizer.java:484)

at com.sap.ip.me.sync.HTTPSynchronizer.exchangeData(HTTPSynchronizer.java:73)

at com.sap.ip.me.sync.SyncManagerImpl.processSyncCycle(SyncManagerImpl.java:847)

at com.sap.ip.me.sync.SyncManagerImpl.syncForUser(SyncManagerImpl.java:1304)

at com.sap.ip.me.sync.SyncManagerImpl.processSynchronization(SyncManagerImpl.java:935)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:440)

at com.sap.ip.me.sync.SyncManagerImpl.synchronizeWithBackend(SyncManagerImpl.java:303)

at com.sap.ip.me.api.sync.SyncManager.synchronizeWithBackend(SyncManager.java:79)

at com.sap.ip.me.apps.jsp.Home$SyncRunnable.run(Home.java:568)

at java.lang.Thread.run(Thread.java:534)

Regards,

Ameer Baba.

Hi Ameer Baba,

Please gives complete trace file.

for that.

1. Login to MI Client.

2. go to Trace link.

3. click on delete trace to delete the previous trace file.

4. Set the trace level to all in the MI client settings.

5. Then synchronize.

Now send us the trace file contains so that we will be

able to find out the exact root cause of the exception.

Thanks & Regards,

Abhijit

Hi Abhijit,

Here it is.

Trace

[20070219 08:57:53:791] I [MI/API/Logging ] ***** LOG / TRACE SWITCHED ON

[20070219 08:57:53:791] I [MI/API/Logging ] ***** Mobile Engine version: MI 70 SP 9 Patch 5 Build 200612061055

[20070219 08:57:53:791] I [MI/API/Logging ] ***** Current timezone: Indian/Reunion

[20070219 08:57:53:791] I [MI ] Trace severity: All (1000)

[20070219 08:57:53:791] D [MI/PIOS ] No implementations found. Error Code:(3)

[20070219 08:57:53:791] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/trace/trace.jsp'

[20070219 08:57:59:808] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'

[20070219 08:57:59:808] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called

[20070219 08:57:59:808] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''

[20070219 08:57:59:808] I [MI/API/Sync ] Terminate connection feature is not configured

[20070219 08:57:59:808] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'

[20070219 08:58:01:569] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'

[20070219 08:58:01:569] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called

[20070219 08:58:01:569] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''

[20070219 08:58:01:569] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/home/syncpassword.jsp'

[20070219 08:58:06:432] D [MI/Core ] Set current application to 'MOBILEENGINE_JSP'

[20070219 08:58:06:432] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:doGet(...) called

[20070219 08:58:06:432] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:getEvent() done with event name = ''

[20070219 08:58:06:432] P [MI/Sync ] Notify R3 called

[20070219 08:58:06:432] D [MI/Sync ] There is already a container for method WAF_REGISTRY and user AMEERB in the outbound queue

[20070219 08:58:06:432] I [MI/API/Sync ] Terminate connection feature is not configured

[20070219 08:58:06:432] D [MI/API/Runtime/JSP ] AbstractMEHttpServlet:dispatch request to '/jsp/home/home.jsp'

[20070219 08:58:06:447] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:447] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:447] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@d24e3f for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:463] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@d24e3f using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:463] I [MI/Sync ] Synchronize with backend called, Thread=Thread-27

[20070219 08:58:06:463] I [MI/Sync ] Thread=Thread-27 took lock for synchronization.

[20070219 08:58:06:463] P [MI/Sync ] Use following gateway for synchronization: http://cymobile:8001

[20070219 08:58:06:588] D [MI/SyncMonitor ] New synchronization process has been started

[20070219 08:58:06:588] D [MI/Sync ] Synchronisation: Fire SyncEvent 0

[20070219 08:58:06:588] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:588] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:588] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@10f41e9 for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:603] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@10f41e9 using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:603] D [MI/API/Sync ] SyncEvent com.sap.ip.me.api.sync.SyncEvent[source=com.sap.ip.me.sync.SyncManagerMerger@5bb966] skipped for User because he has not been installed on MW.

[20070219 08:58:06:603] P [MI/Sync ] Start updating data completeness flag for user all sync relevant users

[20070219 08:58:06:634] P [MI/Sync ] Update data completeness flag for user AMEERB

[20070219 08:58:06:634] P [MI/Sync ] Update data completeness flag for user (SHARED)

[20070219 08:58:06:634] P [MI/Sync ] Finished updating data completeness flag for user all sync relevant users

[20070219 08:58:06:634] P [MI/Sync ] Repetitive sync is turned off

[20070219 08:58:06:634] P [MI/Sync ] Synchronization started for user (SHARED)

[20070219 08:58:06:634] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:634] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:634] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@b05acd for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:634] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@b05acd using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:634] D [MI/SyncMonitor ] Sync monitor data file does not exist; use default values

[20070219 08:58:06:634] D [MI/SyncMonitor ] Start sync cycle at 20070219085806 (1171875486634)

[20070219 08:58:06:634] D [MI/Sync ] PackageManager: old package file C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out was successfully deleted

[20070219 08:58:06:634] D [MI/Sync ] PackageManager: create package with maximum 2147483647 items

[20070219 08:58:06:650] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:650] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:650] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@1989b5 for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:650] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@1989b5 using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:650] D [MI/Sync ] PackageManager: filled package with 0 acknowledge received container(s)

[20070219 08:58:06:650] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:650] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:650] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@a00185 for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:666] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@a00185 using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:666] D [MI/Sync ] PackageManager: filled package with 0 acknowledge container(s)

[20070219 08:58:06:666] D [MI/API/Services ] MEResourceBundle:Constructor: Create MEResourceBundle(com/sap/ip/me/awtapps/home/mobile_engine, en_IN, (null))

[20070219 08:58:06:666] D [MI/API/Services ] MEResourceBundle:Constructor: Use classloader com.sap.ip.me.core.Startup@18fe7c3

[20070219 08:58:06:666] D [MI/API/Services ] CREATED MEPropertyResourceBundle com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@c3c315 for bundleName: com/sap/ip/me/awtapps/home/mobile_engine with Locale: _en

[20070219 08:58:06:666] D [MI/API/Services ] CREATED parent MEPropertyResourceBundle for child bundle: com.sap.ip.me.api.services.MEResourceBundle$MEPropertyResourceBundle@c3c315 using bundle name: com/sap/ip/me/awtapps/home/mobile_engine

[20070219 08:58:06:666] D [MI/Sync ] PackageManager: filled package with 0 container items or headers

[20070219 08:58:06:666] D [MI/Sync ] PackageManager: filled package with 1 notify container(s)

[20070219 08:58:06:666] D [MI/SyncMonitor ] Finished outbound preparation at 20070219085806 (1171875486666)

[20070219 08:58:06:666] D [MI/Sync ] Package file C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out exists and can be read

[20070219 08:58:06:666] P [MI/Sync ] Synchronisation started

[20070219 08:58:06:666] D [MI/Sync ] Begin: Dumping file C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out

<ID>MISYNC</ID><FLAGS>0x1</FLAGS><VERSION>251500</VERSION>

<CONTAINER_ID>0110d938dbcae8b4c559</CONTAINER_ID>

<CONTAINER_TYPE>N</CONTAINER_TYPE>

<CONVERSATION_ID></CONVERSATION_ID>

<PARENT_CONTAINER_ID></PARENT_CONTAINER_ID>

<MESSAGE_INDEX>-1</MESSAGE_INDEX>

<MESSAGE_TYPE> </MESSAGE_TYPE>

<SERVER_ID>NEW_PROTOCOL</SERVER_ID>

<BODY_TYPE></BODY_TYPE>

<BODY_LENGTH>0</BODY_LENGTH>

<SUB_CONTAINER_ID>-1</SUB_CONTAINER_ID>

<SUB_CONT_MAX>0</SUB_CONT_MAX>

<ITEM_FROM>-1</ITEM_FROM>

<ITEM_TO>-1</ITEM_TO>

</HEADER>

</CONTAINER>

<SYNC_MONITOR>

<NEW_SYNC_FLAG>1</NEW_SYNC_FLAG>

<OUTBOUND_PREPARATION_TIME>0</OUTBOUND_PREPARATION_TIME>

<OUTBOUND_PREPARATION_FINISHED>20070219085806</OUTBOUND_PREPARATION_FINISHED>

<LAST_SERVER2CLIENT_NETWORK_TIME>-2147483648</LAST_SERVER2CLIENT_NETWORK_TIME>

<LAST_INBOUND_PROCESSING_TIME>-2147483648</LAST_INBOUND_PROCESSING_TIME>

<LAST_SYNC_CYCLE_TIME>-2147483648</LAST_SYNC_CYCLE_TIME>

<LAST_SYNC_GUID></LAST_SYNC_GUID>

</SYNC_MONITOR>

[20070219 08:58:06:681] D [MI/Sync ] End: Dumping file C:\Program Files\SAP Mobile Infrastructure\sync\(SHARED)\out\package.out

[20070219 08:58:06:681] I [MI/Sync ] Outbound file size for user (SHARED) is 131

[20070219 08:58:06:681] P [MI/Sync ] Do not use http proxy (system properties update)

[20070219 08:58:06:681] P [MI/Sync ] Use following gateway for synchronization: http://cymobile:8001

[20070219 08:58:06:681] I [MI/Sync ] GzipDataCompression: Gzip data compression is switched on

[20070219 08:58:06:681] P [MI/Sync ] Sending outbound file compressed to server.

[20070219 08:58:06:681] P [MI/Sync ] Outbound file was compressedly sent.

[20070219 08:58:06:697] I [MI/Sync ] HttpSynchronizer caught exception java.io.FileNotFoundException: http://name:port/sap/bc/MJC/mi_host?_sysid=XYZ&client=100&~language=EN&ACKNOWLEDGE=&

java.io.FileNotFoundException: http://name:port/sap/bc/MJC/mi_host?_sysid=XYZ&client=100&~language=EN&ACKNOWLEDGE=&

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:812)

at com.sap.ip.me.sync.HTTPSynchronizer.getInputStreamViaTimeOutOrNot(HTTPSynchronizer.java:351)

at com.sap.ip.me.sync.HTTPSynchronizer.synchronize(HTTPSynchronizer.java:258)