Customer credit memo blocking for payment and dunning automatically

[Former Member]

Hi All,

I have an issue with Customer Credit Memo. When Cash sales return credit memo created and when released to accounting and accounting document automatically blocked for payment and blocked for dunning not sure from where its triggering. This cash  sales return is not referenced any sales document. I have checked in FI side if any BAPI or user exits were there but I didn't see any user exits for BAPI. Is this system standard behaviour or anything to do with configuration from SD or FI side.

If you come across this scenario or issue please share your knowledge on this.

Awaiting your action.

Thanks & Regards

Aditya

[former_member211616]

Hi Rahul ,

U can check it in customer master Sales area Billing Tab the terms of payment

FYI pls find the screen shot

Regards

Ramesh

[Former Member]

Hi Rahul,

1. Payment block

Check the master data for the payer (transaction XD03).

• Company code data, Tab: Payment transactions, Field: Payment block.

2. Dunning block

Check the dunning master data for the payer (FD33).

Hope it's useful.

Regards,

Ornella

[Former Member]

Rahul,

For Dunning block, you can also check if there's any user exit changing field Dunning block in the sales order (VBKD-MANSP).

Hope it's useful.

Regards,

Ornella