Credit checks - order not blocked when value > open credit.

[Former Member]

Situation

We have an order type that is set to auto bill and PGI

When the order value (e.g. 500) is greater than available credit (e.g. 300) the order is not blocked  but the delivery is -  issue here is the user sees no block message so we require it to block the order but allow save at order creation

When the credit limit is less that receivables+open deliveries the order will block as we require.

Can anyone explain what is causing this?

Settings

Update group 12

We have a separate credit group 4 for this order type but the settings are the same as applied to the Delivery and PGI credit groups as below

Recheck=999

OVA8= Static - Reaction C - Status/block ticked - open orders not ticked  - open deliveries ticked

Open orders are not ticked as we have other open orders that have future delivery dates that otherwise would be included in the calculation; we want to avoid setting up dynamic checks if possible.

Thanks

Chris

[Former Member]

Hi Chris,

Which is the logic in routine 999?

Regards,

Ornella

[Former Member]

Hi Ornella

The 999 was referring to the recheck days as below, I believe there is no other logic to this than standard.

Regards

Chris

Chris

[Former Member]

Hi Chris,

Do you have any routine in transaction OVA8 for "No credit check"?

Regards,

Ornella

[Former Member]

Hi Ornella

The no credit check is set at 0

Regards

Chris