on 07-05-2012 10:45 AM
Hi to all EXPERTS,
Good day! I need your expert advice on how can i solve my problem with PI. Here is the scenario. I have already configured PI alert to trigger an email. The problem now is how can i include in the email body, message details that PI is trying to send to it's target server? Is that possible? I really need your help.
Thanks,
Jun
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Hi Greg,
Thanks for the prompt response. Ok i will tell the whole scenario. The set up is Solman will send a message to PI and PI will send that message to Process Automation (3rd party). In the event that PI will encounter connection problem to Process Automation that's where PI sends the alert as email together with the MESSAGE PI is trying to send to PA. the recipient of the email will be the Service Desk Team so they can manually create log for the ticket. Now is that possible in the PI to send the alert together witht he MESSAGE as email?
Thanks,
Jun
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