iPad Connectivity to SAP BO 4.0 SP 2

[Former Member]

Hi all

I am not able to connect my iPad to SAP 4.0 platform. I have followed the required steps. Have move MobileServiceBI.war files to webapps and configured mobi.properties as follows:

# This is a configuration file for Mobi. This file should be carefully edited.

#

# Definition of 'Mobile-ready' documents for different request sources

#

# <requestSrc>.corporateCategory=cat1,cat2

# <requestSrc>.personalCategory=personalCat1,personalCat2

#

# Only documents that belong to the specified categories will be returned for a particular requestSrc.

# If the entries for a particular requestSrc is missing, then the values mentioned for "default" requestSrc will be used.

#

# Valid values for requestSrc are:

#                    default, iphone, ipad, bbphone, bbtablet, androidphone, androidtablet

#

#

#default

default.corporateCategory=Mobile

default.personalCategory=Mobile

#ipad

ipad.corporateCategory=Mobile

ipad.personalCategory=Mobile

#iphone

iphone.corporateCategory=Mobile

iphone.personalCategory=Mobile

with SAP Mobile BI app on my IPad I am giving the credentials as follows:

Name: Any Name

Server URL : http://IP:6405  ( Note: BO URL is http://IP:6405/BOE/BI , port is 6405 and not 8080)

CMS Name: Host Name:6400

Authentication : Enterprise

Username: SAP 4.0 log in as used to log in the BI Launchpad

Password : SAP 4.0 log in as used to log password in the BI Launchpad

Also I have tried using several permutations combination with /BOE/BI in the server URL and by replacing host name with  IP and vice-versa .

Please suggest what I am doing wrong here? Is there any fix pack issue here . I have been trying this since past 2 weeks and have gone through several post but still I am getting that MOB error.

regards,

Anshul

[denis_konovalov · Accepted solution]

Curious why your BOE URL has 6405 port ?

You're not using Tomcat?

the reason I'm asking is that WACS is not supported for the Mobile server web apps, it has to be Tomcat or other real Java Application servers

[Former Member · Accepted solution]

Could that be the issue here??

I have'nt done  the installation of BO 4.0 so I do not know why port 8080 was not used.

Any inputs ?

[denis_konovalov · Accepted solution]

6405 is default port for WACS server, which is not supported for MobileApps(server)

[Former Member · Accepted solution]

So, Do I need to change the port to 8080.

Also, could you just have a look on my 1st post and please check if rest of the configuration is OK or I need to do any more modifications?

[denis_konovalov · Accepted solution]

If you are using WACS , changing port will not help.

The config otherwise apear to be OK.

What error do you receive ?

[Former Member · Accepted solution]

Ok .

what could be the possible solution here. Do I need to re-install and use Tomcat port 8080 or you suggest any other method.

The error states as follow:

Your request is invalid; verify the connection details or contact administrator ( MOB 06009) ( HTTP 404)

[denis_konovalov · Accepted solution]

it depends on what you have installed.

go to add/remove programs and run modify on your existing BOE install - see what you have installed, the tomcat or the WACS or both.

If you have only WACS, you'll need to either remove it and add Tomcat (best option) or add tomcat so it can host your mobile apps.

If you already have tomcat and it just uses the 6405 port, then you have different issue.

Test if you can access http://yourhost:6405 url from ipad browser ?

Can you access and login into http://yourhost:6405/BOE/BI from the ipad browser ?

[Former Member · Accepted solution]

yes I can log in into http://IP:6405/BOE/BI from my iPad and from desktop .

but I cannot log on  http://hostname:6405/BOE/BI  with either of two.

[Former Member · Accepted solution]

Hi Anshul,

is DSN not properly configured at your end?

if it only accepts the IP and not the hostname.

The network is not able to resolve the hostname

Regards,

Atul Bhagwat

[Former Member · Accepted solution]

Hi akshay

I did manage to get my iPad connect to SAP BO 4.0 platform and the connection is turned up green which is an indication that connection has been established.

in ' My Report's I cannot see any of the reports which are there in BI Launchpad . Even in the available section none of the reports is showing up. What could be the catch here?

Do we need to do any configuration in BO platform specifically for the mobile category? If yes, how can it be done ?

Thanks,

Anshul

[Former Member · Accepted solution]

Hi Anshul,

You would have to create a category in BI Launchpad to view and download the mobile reports.

Create a category called "Mobile"

Drag a sample report in that category.

Now connect your ipad again, hit refresh.

you should be able to see the report now.

Anything in the mobile category would be visible on the ipad. For security options and other details , check out the user guide available at help.sap.com

Regards,

Atul B

[Former Member · Accepted solution]

Hi Anshul,

I have the same problem as you. How did you work it out? I have Tomcat6 working on port 8080, and Explorer works but Mobile BI doesn't. I'm confused!

Any help?

[Former Member · Accepted solution]

Hi David

Would be happy to help you. Could you please briefly describe your problem and the error message which you are getting while trying to establish a connection from your iPad to the SAP BO 4.0 platform .

[Former Member · Accepted solution]

Hi Anshul,

it's resolved now, but for the interest of others, I'll explain.

The error I get was the same you got:

"Your request is invalid; verify the connection details or contact your administrator (MOB 06009) (HTTP 404)"

The funny bit is that I had configured the server.properties file in

c:\program files (x86)\SAP BusinessObjects\Tomcat6\webapps\MOBIServer\WEB-INF and I WAS ABLE to connect to the configuration server.

Besides, I was able to connect to the Explorer server using the same BOE installation.

All it took was to

1. stop Tomcat6

2. delete the MobileBIService and MOBIServer folders from Tomcat,

3. paste the MobileBIService.war and the MOBIServer.war in webapps.

4. start Tomcat6

Et voilà.

Thanks for your interest.

Best regards

[Former Member · Accepted solution]

Thanks a lot Atul . That worked. !!!!

Regards,

Anshul

[Former Member]

Hi! I'm having the same issues, but I don't have any problems with my network..

My situation is:

I have a lot of iPAD´s and iPhones connected to my internal network, and we
want this people to use the SBO Explorer on their devices.

I already deployed the packages MobileBIService and MOBIServer on the TomCat.
The CMS is running on the same server.

The contents of the file mobi.properties file is:

#default
default.corporateCategory=Mobile
default.personalCategory=Mobile

#ipad
ipad.corporateCategory=Mobile
ipad.personalCategory=Mobile

#iphone
iphone.corporateCategory=Mobile
iphone.personalCategory=Mobile

And I created the Category on BI Launch Pad called "Mobile" here:

And a folder named "Mobile" here:

I tried many different parameters and URL´s on my server.properties file, but
I´m always recieving the error message on SBO Explorer on iPAD. (Invalid URL,
but Server Name, OK)

I also tried using "Connect via Mobile Server" on iPAD, but both situations
(activated and not activated) I still get the errors...

Everytime I changed the mobi.properties file I stoped and re-started the
Apache Tom Cat 6.0.24 service.

Now the contents of the file mobi.properties file is:

connections.explorer=companyname

company.displayname=companyname
companyname.serverURL=http://webserver:8080

Server OS: Windows 2008 R2 DataCenter

BO: SBOP BI Platform 4.0 SP02 Patch 18

What I´m doing wrong? Can someone help me?

[Former Member]

Hi Thiago

1. Have you installed BO explorer as add on on your SAP BO 4.0 platform?

2. You have to stop your tomcat server and deploy MobileBiService.war file in the webapps folder. Restarting tomcat , you should be able to see a folder naming MobileBIService

3. To check your configuration is correct download SAP Mobile BI o your Ipad and use the following format to establish a connection .

Connection Name : any given name

Server URL : http://IP Address:8080

CMS Name : HostName:6400

Authentication: As per your company's policy , Enterprise or Windows or LDAP

Username : Your SAP BO 4.0 username

Passwod: Your SAP BO 4.0 Password

Also, if you have created mobile category, make sure you add all those reports which you want to see on your iPad to this category.

Regards,

Anshul

[Former Member]

Hi Anshul,

1. I installed the BO using the FULL INSTALLATION option during the installation process. (Media 51042014)
   • After the installation completed I patched the server with the Patch 18 (ENTERPRISE02P_18-20007504.EXE)
2. I have the both folders (MobileBIService and MOBIServer) under webapps folder. And yes, I sttoped the TomCat to deploy de *. war files
3. I did what you said. But Im having the erros that I posted here.
   • My Authentication method is Enterprise.

Here is my entire webapps folder tree:

[denis_konovalov]

Explorer is a separate installation package, not included in Bi4.0 install.

[Former Member]

Denis,

Can you tell me what media should I install? Is it the 51043411_1 media?

Or is it an add-on? Can you explain for me with more details ?

[Former Member]

Thiago

As I asked you that Explorer should be installed separately and Denis also said the same thing .

Get Explorer from SAP Marketplace and install it . Meanwhile if you want reports on your iPAd then you can download SAP Mobile BI app on your iPad from itunes. Its free .

As I can see you have done all the configuration. Moving your Web I reports to mobile category of your BI Launchpad should able to make you see these reports on iPad ..

Once you install explorer, its icon should show up in the apllication section of BI Launcpad. See the pic attached, explorer icon is highlighted in red.

[Former Member]

Thank you very much! Now it´s working thoroughly... I did not know that the Explorer was a separate installation of the BO Platform!