Tax error on billing Doc

[Former Member]

I get an error on the billing document when the customer tax set-up is not correct-

FI_TAX_GET_TXJCD_LEVELS error code 2 function builder TAX2.  After I have made the correction to the

customer, can I do a refresh or update to the billing document to reflect the changes?  I do not want

to void and recreate all the billing documents.

Thanks,

Tonya

[Shiva_Ram]

Go to t.code VF02, header ->conditions tab. Then click on Update button and select the update that you want to do. Then save the document. This will update the tax in the billing document.

Regards,

[Former Member]

I went to VF02 and followed your instructions, I am not sure which one of the updates would apply.

I tried this one -Copy pricing elements unchanged and redetermine taxes.  However, I still get the same error

[Shiva_Ram]

Can you check OSS 1667415  - Error message FF769 occurs when trying to release a billing document to accounting

It looks there is no other solution, than cancelling the billing document and create a new one.

Regards,

[Former Member]

[Shiva_Ram]

Does this picture posted carry any relevant meaning to your question?

Regards,

[Former Member]

Nope, posted to wrong message.  Have deleted it.