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Sybase Mobile Sales - Connection Error

Former Member
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Hi everyone,

it's me again, still struggling with the CRM Mobile Sales Configuration.

I have installed and configured the SAP NetWeaver Mobile and Sybase Unwired Platform according to the Setup and Configuration Guide(2.0.2).

Successfully generated the ESDMA Bundle and deployed it to the Sybase Unwired Server.

SUP Version: 2.1.2.119

Listener URL and Service- address should be ok (see screenshot 1).

But i cannot connect neither from iPad or Android Devices.

--> iPad -> More -> Configuration -> General -> Connection = Connection - failed and Subscription is waiting.

Here are some Screenshots of the Application Connection Config.

Hope you can help me.

Regards Daniel

Accepted Solutions (0)

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
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How about registering application user without application id, security and domain in SCC?

Former Member
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Hi Masa,

this won't work either (no App. ID, no Security and no domain).

I also tried with preconfigured User Security Configuration but it fails..

Former Member
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Is there any chance to see a log, i just don't know where to search.

Or maybe a chance to test if the SUP-Server is reachable for clients?

Former Member
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After testing and redeploying i am able to establish a connection to the Unwired Server but the Subscription still fails.

There is a Subscription Error Notification in the SAP CRM Sales App:

          Subscription Error = Package not found.

The package is available in the SCC and Sybase Unwired Workspace, but i cannot view any MBOs (is this an Issue?).

Regards Daniel

Former Member
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I reinstalled the whole SUP but i still facing the same Problem.

Status quo:

- Application Connection only with User, Servername, Port, FarmID and Activation Code --> Connection active but no Subscription = "package not found"

( But package is available in SCC)

- Application Connection with all Fields filled ( Domain, SecConfig, ApplicationName) --> not even able to establish a Connection

Former Member
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Hi Daniel,

did you able to solve this issue? I'm also struggling with similar issue. We are able to establish connection, but subscription failed.

Please suggest.

Regards

Narasimha

Former Member
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Hi Naasimha,

Have you solved this issue?

I'm having the same problem with Android devices, iPad is working normally.

Thanks you

Tiago Hioki