RNOTIFUPDATE07 is terminating with error "The system could not find your SAP customer notification system user

[Former Member]

Hi Experts,

I am running RNOTIFUPDATE07 using SE38 however it is terminating with the message

The system could not find your SAP customer notification system user

I am logging in with an ID which is assigned for customer notification. Where I can check this setting using what tcode?

Your early help will be highly appreciated.

Thanks & Regards

Piyush

[hugo_amo]

Hi Piyush,

The report RNOTIFUPDATE07 is only relevant in the case of ISV (Independent Software Vendors). Are you using this scenario?

If you are a "normal" customer or a VAR, use RNOTIFUPDATE01.

Hope it helps.

Regards,

Hugo

[Former Member]

Hi Hugo

Thanks for your reply. We have both running. RNOTIFUPDATE01 was already scheduled , I added RNOTIFUPDAT07. We are maintenance support VAR for BOBJ solutions. If I go by what you say then I will have to remove the schedule of RNOTIFUPDATE07.

But I am at a loss to do so, tried with SM37 but with no success. Any suggestion.

Also I checked just now RNOTIFUPDATE01 is also giving similar error.

Any help is highly appreciated as our Basis guy is on medical and we need to fix this.

Thanks & Regards

[Former Member]

Hi Hugo

forgot to add error of RNOTIFUPDATE01. It is

At least one error occurred when communicating wit

Message no. DNO088

Thanks