Java runtime problem Internet Sales

[Former Member]

I am getting a runtime error in the SAP Internet Sales Shop Management tool when I try to create a new shop. I am quite sure my problem is java related because the SAP generated webform fails too fast. There doesn't seem to be any time for abap processing.

Has anyone experienced this before. How can I find out where the problem is?

Thanks very much,

[Former Member · Accepted solution]

Just says: "Java runtime error"

Thats why I can't find out what the error is.

I think I have to turn on Java error tracing according to the instructions I found bellow.

But I don' t know how or where to do this:

JCo's tracing mechanism can be turned on by setting the following java environment properties at startup:

-Djco.trace_level=N (where 0 ≤ N ≤ 10 with 10 = most detailed trace)

Thanks for your help.

[Vlado · Accepted solution]

Hi Karim,

Have a look at SAP Note 710146 - <a href="https://service.sap.com/sap/support/notes/710146">How to change J2EE Engine JVM Settings</a>. There add the property -Djco.trace_level=N to the "Java parameters" field.

HTH!

-Vladimir

[Former Member · Accepted solution]

Vladimir,

How do I re-strart the java cluster?

Thanks,

[Vlado · Accepted solution]

Open the SAP Management Console, expand the tree to the left, go to your java instance -> right click -> Restart.

[former_member214355]

Hi Karim

What is the exact error that you are getting?

Thanks