SAP Interactive Form by Adobe - Performance and maintainability

[Former Member]

In our current project we have implemented an SAP Interactive Form by Adobe to manage a complex on-line loan application process. The form is over 25 pages in length with extensive dynamic logic that presents the applicant with different questions depending on their responses and conducts dozens of validations and verifications – some that are coded in the form and others where it calls on verification from the SAP back-end (BRF+).

At peak the system (and the form) will need to support between 500-1000 concurrent users. It also needs to support at least 2 versions at the same time that can be accessed by applicants as information in the form changes from year to year.

1. We’re looking for options to improve the performance and maintainability of the Adobe form.
2. We’re looking for alternative solutions to address these requirements (web pages, other forms technology, etc…)

Thanks in advance,

Regards.

[chris_scott]

Hi Javier,

Take a look at Forms Lifecycle Manager (FLM). This can help in several ways:

i) It can work with SAP Interactive Forms by Adobe and enable you to shift a lot of the form logic to the back-end.  This means you can build your logic in ABAP and inject JavaScript at run-time, making the form template much easier to maintain;

ii) It can handle multiple concurrent versions;

iii) Ultimately you might have performance issues with a 25-page on-line PDF form.  ADS can be quite slow depending on your hardware, plus the physical file size will take a while to send over the network.  FLM gives you the option to use HTML form instead - or as well as - so for example you could use the PDF template for off-line users and an HTML template for on-line users, with all the same logic for pre-population, validation and posting stored in the back-end SAP system.  The advantage of the HTML form is that it will work on devices like iPads - so you have instant process mobility.