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Error after FP3 installation: getting universe

Hello experts,

yesterday we installed the new features of FP3 through the installation of Service Pack 4. Today we want to create a dashboard based on a BEx Query.

But when I try to connect to a query via Query-Browser I receive the following error instantly:

"Failed to connect to BI Platform. If this error keep occuring then refer to SAP Note 1668437 for troubleshooting."

I tried to solve it with the help of the SAP Note (27.12.2011) but the error seems to be different. The URL  SI_ACCESS_URL was resolved in the browser instantly without any problems...

Do you have any ideas?

Thanks and regards,


Former Member
Former Member replied

Good day Markus, try this.

Open your HOSTS file an add the information of the server including: IP_ADDRESS, SERVER_NAME and COMPLETE_DOMAIN for exampe:   myboserver

That worked for me.


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