Wily introscope also not starting but different error to any listed

[Former Member]

Solution Manager is version 7.1. Wily introscope installation packagge used introscope8.2.4.0aix64SAP.bin

Error message using EMCtrl.sh to start is:

ls: /usr/sap/ccms/wilyintroscope/libjsig.so -rwxrwxrwx 1 daaadm sapsys 16899 30 Oct 2007 libjsig.so -rwxrw

xrwx 1 daaadm sapsys 477592 30 Oct 2007 libjsound.a -rwxrwxrwx 1 daaadm sapsys 4439 30 Oct 2007 libmanagem

ent.a -rwxrwxrwx 1 daaadm sapsys 188606 30 Oct 2007 libnet.a -rwxrwxrwx 1 daaadm sapsys 80825 30 Oct 2007

libnio.a -rwxrwxrwx 1 daaadm sapsys 2147 30 Oct 2007 librmi.a -rwxrwxrwx 1 daaadm sapsys 114890 30 Oct 200

7 libunpack.a -rwxrwxrwx 1 daaadm sapsys 12597 30 Oct 2007 libwrappers.a -rwxrwxrwx 1 daaadm sapsys 132923

30 Oct 2007 libzip.a -rwxrwxrwx 1 daaadm sapsys 2089 31 Oct 2007 Makefile drwxrwxrwx 2 daaadm sapsys 256

30 Oct 2007 motif21 -rwxrwxrwx 1 daaadm sapsys 132969 30 Oct 2007 pack200 -rwxrwxrwx 1 daaadm sapsys 13287

7 30 Oct 2007 policytool -rwxrwxrwx 1 daaadm sapsys 132869 30 Oct 2007 rmid -rwxrwxrwx 1 daaadm sapsys 132

877 30 Oct 2007 rmiregistry -rwxrwxrwx 1 daaadm sapsys 132885 30 Oct 2007 tnameserv -rwxrwxrwx 1 daaadm sa

psys 201257 30 Oct 2007 unpack200 drwxrwxrwx 2 daaadm sapsys 256 30 Oct 2007 xawt: Name too long.

/usr/sap/ccms/wilyintroscope/bin/../Introscope_Enterprise_Manager[42]: shift: 0403-009 The specified numbe

r is not valid for this command.

When using runem.nohup.sh I get all three dumps, core, javacore and snap, but nothing in em.log nor IntroscopeEnterpriseManager.log

Strangely the comman java -fullversion when used by daaadm returns java full version "J2RE 1.3.1 IBM AIX build ca131-20041210. Does this mean I need to change the PATH to the java version for this user?

Also the files above are older than the ones in the /usr/java5 directory (2011).

Any suggestions?

Thanks

[Former Member · Accepted solution]

Hi There

Could  you please make sure that the installation is been carried out as per this document below

https://websmp202.sap-ag.de/~sapidb/011000358700001995842008E

Please double check with this and still if U dont get success then please open a support ticket with SAP under the component  XX-PART-WILY

Best Regards

Jai Wardhan

[Former Member · Accepted solution]

Hi Jai,

The EM has been installed and reinstallled following that document. I already have a call open in Marketplace which resolved coredumps that were occurring on starting the EM. However, this is a following error and appears that even though we are usingthe latest version of EM 8 the java supplied with that version is unlikely to be VM 5 based on the date stamp.I have also added the /usr/java5/jre to the path of daaadm to no avail, I stll get the same messageon startup.

Regards Maria

[Former Member · Accepted solution]

Hi,

What is your wily version, if it is 8, check in Emservice.log

we got error related to wrapper , resolved by te note Note 1273028 - Introscope 8 Release Notes.

place the dll files as stated in the note.

Please check

Thanks

Jansi

[Former Member · Accepted solution]

Hi Jansi,

I don't appear to have that log file, but checking the note you have given:

9. AIX 6: The Enterprise Manager fails to start with a javacore. The Java VM bundled with the Enterprise Manager installers is not sufficient to run on AIX6. Locate a Java 5 VM on your host or download the latest Java 5 VM from IBM and configure the EM to use it:

              Open the file Introscope_Enterprise_Manager. lax in a text editor and find the line lax.nl.current.vm=jre/bin/java. Replace jre/bin/java with the full path to a Java 5 executable. Note that the required path is a complete path to the Java executable and not to an installation root. Save the file and start the EM via EMCtrl.sh. Note that Java 1.4.2 and earlier cannot be used for the EM!

I have changed the setting in the lax file, increased Xmx value to 2048 (we have 74 agents and growing), added daaadm to the group bin, and it now start and is up and running.

Thank-you for you help.