MAM 2.5 - Cannot create notification

[Former Member]

Hi all,

I'm using MAM 2.5 SR5 on NW 2004 SP 16 and MI Client 2.5 SP 16.

When trying to create a new notification pressing "new" button image on Notification Management occurs the following java stack error:

Error 500
Location: /MAM25/notification/notification_add.jsp
Internal Servlet Error:
...
Root cause: 
java.lang.NullPointerException
at notification.notification_0005fadd._jspService(Unknown Source)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
...

I suppose that there is any problem in the PM scenario, but if this error I could not be able to figure out what is happening. What could I try to do?

Regards,

Rogério

[Former Member]

Hello,

It seems that some information is missing for the JSP to create the web page. You first have to find out what is going wrong otherwise you don't know what you are looking for and you are looking for it in a dark room

So first of all, use the uncompiled JSP. You will have an error line and be able to figure something out based on that. The enhancement documentation should tell you what to do to use jsp instead of precompiled ones.

It must be a some customizign missing. Once you get more information we will be able to help you with the customizing.

Thank you,

Julien.