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GRC Access Approver on ipad through sup server

Former Member
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hello,

We are trying to run Access Approver app 2.2 on an ipad connected through Corporate LAN.  There is NW Gateway 2.0, SP04, and GRC backend system with GRC 10.0.  The sup server we are running is 2.1.2.  There is no Relay or Afaria involved in our scenario.

When launching the application, we get "cannot connect to server",

in the trace file on the ipad, we are seeing "error 515:Error retrieving public key from server/Location:-[SUPRequest startSynchronous] + 1119

also seeing "SUP user registration failed File: SAPOdataAccess.m Function: -[SAPOdataAccessreg failed] Line:194

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Answers (1)

Former Member
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so the question is, has anyone seen this before?