Error : No more storage space available for extending an internal table

[Former Member]

Hi guys

I have recently upgraded solution manager to the latest support pack 26 and since then when I am trying to access Charm in the solman_workcenter transaction it is crashing out with the following error message: - Any ideas what I need to do - the Kernel has also been upgraded to latest version and it did not fix the issue. Thanks

Error while processing your request! What has happened? The call of URL http://sapprdappslm.ballance.internal:8084/sap/bc/webdynpro/sap/ags_workcenter/ has been terminated due to an error.

Note The following error occurred in system SMP : No more storage space available for extending an internal table. The error occurred on application server sapprdappcl2_SMP_84 and in work process 1 . The termination type was: RABAX_STATE The ABAP call hierarchy was: Method: _ATTACH_UPDATE70 of program CL_SHM_AREA===================CP Method: ATTACH_FOR_UPDATE of program CL_AGS_WORK_CM_SHM_AREA=======CP Method: GET_CRM_MSGS_GUID_DETAIL of program CL_AGS_WORK_BP_INFO===========CP Method: REFRESH_MSG_LIST_BY_PROC_TYPE of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: IF_COMPONENTCONTROLLER~REFRESH_MSG_LIST_BY_PROC_TYPE of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: REFRESH_MP_MSG_LIST of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: IF_COMPONENTCONTROLLER~REFRESH_MP_MSG_LIST of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: REFRESH_DATA of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: IF_COMPONENTCONTROLLER~REFRESH_DATA of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP Method: HANDLEFROM_WORKCENTERMAIN of program /1BCWDY/674EMDTNDYG83GCAKT9M==CP

What can you do? In the case of termination type RABAX_STATE, you will find more information on the cause of termination in system SMP in transaction ST22. In the case of termination type ABORT_MESSAGE_STATE, you will find more information on the cause of termination on application server sapprdappcl2_SMP_84 in transaction SM21. In the case of termination type ERROR_MESSAGE_STATE, you can search for more information in the trace file for the work process 1 in transaction ST11 on application server sapprdappcl2_SMP_84 . An analysis of the trace files for other work processes may be necessary. If you do not yet have any user ID, contact your system administrator. Error Code: ICF-IE-http -c: 100 -u: TMAPP -l: E -s: SMP -i: sapprdappcl2_SMP_84 -w: 1 -d: 20120619 -t: 140851 -v: RABAX_STATE -e: TSV_TNEW_PAGE_ALLOC_FAILED -X: -x: HTTP 500 - Internal Server Error Your SAP Internet Communication Framework Team

[former_member189725 · Accepted solution]

Please check ST22 for short dump for this error and paste the log .

Please check if you can increase the ztta/roll_extension parameter for the affected instance and what is the current value . A good value is 2GB.

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Ratnajit

The ztta/roll_extension parameter does not exist in our current settings - what is the SAP default if it is not specified?

Thanks

[Former Member · Accepted solution]

Don't worry, default is 2GB, might have to extend that out a bit more

[former_member189725 · Accepted solution]

Did you check in RZ10 what value is maintained in the instance profile ?

What is the OS ?

Regards

Ratnajit

[Former Member · Accepted solution]

OS is Windows Server 2003 64bit

[former_member189725 · Accepted solution]

How much of RAM do you have and how much is the swap space ?

Do you have any other SAP system running on the same host ??

What is the database ?

Regards

Ratnajit

[nicholas_chang · Accepted solution]

Hi,

Could you please check current space for tablespaces? Just to ensure it is not overflow and enough space for extending. Please look at the dev_w1 and database log for more info.

Cheers,

Nicholas Chang

[Former Member · Accepted solution]

Yes there are other SAP systems on the same hosts, we are currently running multiple SAP systems on 5 physical hosts.

Current memory is 64GB per server. Each server has 3 SAP instances on it.

[Former Member · Accepted solution]

Do you mean hard disk space? if so, there is plenty of room. Any other space should auto extend. I can't see anything relevant in dev_w1 but I may be being blind

[Former Member · Accepted solution]

Altering the ztta/roll_extension setting to 4gb did not change the short dump.

[former_member189725 · Accepted solution]

Can you check the parameter PHYS_MEMSIZE in RZ10 of your solution manager system.

Set it to 10GB.

Should be good enough.

Regards

Ratnajit

[former_member189725 · Accepted solution]

Do not set ztta/roll_extension explicitly .

set the parameter I mentioned.

Regards

Ratnajit

[Former Member · Accepted solution]

Am trying that now, you mean remove the roll_extension setting from the instance profile and leave as system default?

[nicholas_chang · Accepted solution]

If you still facing the dump, please look at the max usage for extended memory, roll and page memory in ST02. also, paste the dump here.

[former_member189725 · Accepted solution]

Set PHYS_MEMSIZE to 10GB ,this will take care of all memory parameter values in windows.

You can remove the ztta/roll_extension from the instance profile.

Regards

Ratnajit

[Former Member · Accepted solution]

Hi Nicholas

ST02 below: - Dump File attached

SAP Memory      Curr.Use %      CurUse[KB]      MaxUse[KB]      In Mem[KB]      OnDisk[KB]

Roll area            0.47                     1,231                3,968                   262,144          0   IDs         
Page area            0.06                  145                       248                   131,072         131,072   Statement   
Extended memory  7.81                483,328              659,456            6,189,056          0                 
Heap memory            0                         0                    0                         0                 

tsv.txt.zip

[nicholas_chang · Accepted solution]

a useful blog from John Freely on windows memory management:

http://scn.sap.com/community/microsoft-windows/blog/2012/04/16/memory-parameters-for-sap-on-64-bit-w...

[Former Member · Accepted solution]

Hi Ratnajit

Altering PHYS_MEMSIZE from 2048 to 10000 and removing previous setting did not change the short dump.

Thanks

[Former Member · Accepted solution]

Cheers, looks like all my settings in memory are fine and the default values not listed in the instance profile take them out to max so I'm flat out of ideas.

The real odd thing is, it is only Charm in the Solman_workcenter transaction that has the issue all other parts are fine.

[former_member189725 · Accepted solution]

Did you restart your instance ?

Regards

Ratnajit

[Former Member · Accepted solution]

Yes

[former_member189725 · Accepted solution]

Can you paste the ST22 dump and see what it excatly says.

Regards

Ratnajit

[Former Member · Accepted solution]

See attached for short dump

Cheers

tsv.txt.zip

[nicholas_chang · Accepted solution]

Hi Mapp,

could you please check the value for abap/shared_objects_size_MB ?

Could you please set it to more than 200, approximate 200-500 if the value is lower?

You can refer to Note 1322182 - Memory consumption of ABAP Shared Objects for more info

Cheers,

Thanks,

Nicholas Chang

[Former Member · Accepted solution]

Hi,

What is the database being used? Incase Oracle, recommend you to check the tablespace usage. Also check tcode (refresh data sets first) db02 if any tablespace has exhausted its allocated memory.

Regards,

Srikishan

[Former Member · Accepted solution]

Thanks Nicholas, that one nailed it,

What clued you onto that? The note seems random for the errors I was getting

[nicholas_chang · Accepted solution]

nice to hear hear.. because the st22 dump is complaning about the shared memory.. and i believe the culprit should be that parameter....