on 06-18-2012 1:44 PM
Hi experts,
we setup our new IT Service Desk.
Therefore I copied the transaction type SMIN to ZMIN.
I can start the web ui and everything is fine.
But now we would like to use the categories (displayed right)
So there is a possibility to maintain categories in an service message on different levels.
But I can't find the way, how to customize the categories.
Can someone please post a guide how to customize the categories to my transaction type ZMIN.
Thx in advance
Hi, Christian.
This is a configguide for multilevel categorization: https://websmp202.sap-ag.de/~sapidb/011000358700000514562011E.PDF
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