SMQ2 Error -Permanent error in BPE inbound processing

[Former Member]

Hi ,

We have a Mail to Multiple IDoc scenario . A CSV file with multiple Record set is sent as an email attachment. This file is being convert into XML structure in Adapter engine using FCC.We are then using BPM to split each record set into separate IDoc. It is working fine this way.

But when ever we sent any file with other extension like .xls or .txt we are getting above error. In SXMB_MONI I can see the message with status "Scheduled on outbound situation" , With the above error.

It is creating problem for other messages as well , those message get stuck. Pls suggest how to go forward.

Thanks,

Pankaj

[marksmyth · Accepted solution]

Hello Pankaj,

Check the blog How to Analyze Stopped Queues in XI ccBPM. This provides some tips on troubleshooting this type of error.

Regards

Mark

[Former Member]

Not sure if you use any correlation in your BPM. If yes,

Please try to implement parameter ERROR_ON_NO_CRL_FOUND under BPE category in SXMB_ADM.

OSS note : 1094028

[Former Member]

Hi,

Check whether you are using any File Encoding ? Try changing it to Binary if there is nothing in specific.

You have to cancel the BPE process for this particular message to let the other messages processed out from the queue.

Lakshman V.

[Former Member]

Hi Lakshman,

Thanks for the reply . File Encoding is utf-8 . I don't think it should be a problem.

Currently it is in test system and this ( deleting the error queue and unlocking other queue) is what we are doing when we get any error.

But it will create problem in Production. Is there any way we can check whether the attachment is csv or other extension at adapter engine level.