Emailing quality certificate to Customer

[Former Member]

HI Expert,

Can you please suggest all the steps require to configure emailing quality certificate to customer.

For email, do we need to use Processing routine as Simple mail ? What Form & Processing routine need to be use.

Thanks in advance.

[anup_patil3 · Accepted solution]

Hello Priya,

Just saying 'Quality Cert' is a bit confusing... are you talking about Cert of Conf (CoC)/(CoA) here?

Reason behind asking this question is... when do you want to send an email with required cert ??

Is it after delivery creation or at some other instance ??

If after delivery creation then you can define a output type with relevant program/form (suitable for your requirement) in tcode-NACE.

You can take help from ABAP for program/form definition.

Regards,

Anup

[Former Member · Accepted solution]

HI Anup,

Thank for you reply.I am asking for COA.

I want to send this by email to customer when Delivery is saved(PGI).

Can you please let me know; step by step configuration for the same along with master data creation . Menu path or t.code will help.

BR,

Priya.

[anup_patil3 · Accepted solution]

Hello Priya,

In that case, first you need to understand the below points:

- Format of CoA as per business requirement

- Understand the details to be send and to whom (e.g. Email ID of customer etc.)

- Develop functional spec for CoA development (For ABAP).

ABAP will do CoA development which will have program/smartform along with routine defined as per the requirement.

After this goto tcode-NACE and define a Output Type in Application-V2 (Shipping) with below paras-

- Transmission Medium: External Send

- Mention correct Program/Smartform & routine details in output type

- Chose relevant Access Sequence

Take help of SD person in order to define Access Sequence/output type.

Hope this will help.

Regards,

Anup

[anup_patil3 · Accepted solution]

Forgot to mention in earlier reply, that once output type is defined; a condition record needs to be maintain as per access sequence using tcode-NACR (Master data).

Once this setup is done; anytime you create delivery, system will populate relevant Output Type in delivery and an email will be triggered.

Also to have this function in SAP, you need to take help of Basis team to setup Mail Settings.

Regards,

Anup