Settings for offline SC approval

[Former Member]

Hello,

When SC is created, an email is sent to the approver (Microsoft Exchange Server) with details of the SC and a link to portal. The user then uses the link to connect to Portal and approves / rejects the SC.

The user wants to get an email with possible link / option (button) to approve / reject SC from the Exchange Server itself. The workitem will then be processed in SRM for further approval / subsequent process.

Please inform what steps / settings to be maintained to complete the requirement.

Thanks,

Bhavesh

[Former Member · Accepted solution]

Hello,

Which SRM version are you on?

Please refer:

http://wiki.sdn.sap.com/wiki/display/SRM/Offline+approval+-+general+configuration

http://help.sap.com/saphelp_srm70/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/content.htm

Note 1247911 - Offline Approval: Buttons not available in mails office 2007

Regards,

Sushil.

[Former Member · Accepted solution]

Hello,

We are using SRM 3.0

[Former Member]

HI Bhavesh,

Which SRM version do you use?

If SRM 7.0 on , please check if the following note is applied which will enable the approval buttons on outlook 2007 on:

1682407  Offline Approval buttons not available in Outlook

Thanks,

Melina

Ps.: If the above solve/helps, please assign the concerning SDN points