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Alert - can't view in Outlook

Former Member
0 Kudos

Hi ,

I have created the alert category (Event lnkage) and  define the alert category for Opportunity creation through the T.code -  AlRTCATDEF and i tested the alert category with the program RSALERTTEST, its working fine, i am able to get alet mail in Outlook inbox.

But When i create a Opportunity thorough Web UI the alert mail does not triggered (can't view in outlook).

Thanks,

Vimal

Accepted Solutions (1)

Accepted Solutions (1)

baskaran_k2
Participant
0 Kudos

Hi,

1. Go to Alert inbox and check Personalization and Subcription link. If it throe BSP error, you need to unlock the application serives via report BSP_UNLOCK_LONG_APP.

2. Check the Alert log via Report SXMSALERT_LOGREADER and check the RFC Destination 'CentralMonitoringServer-XIAlerts' and do connection test.

Check the below thread,

http://scn.sap.com/thread/1529437

Regards

Baskaran K

Former Member
0 Kudos

Hi Basker,

I Need to get the e-mail alert notification in OUTLOOK.

the reference thread focused on Web UI.

Thanks,

Vimal

baskaran_k2
Participant
0 Kudos

Hi Vimal,

In your Question you have mentioned that Alert is working fine (Outlook) with report RSALERTTEST.

I'm really not sure what you mean web UI. Alert gets triggered, If there is any error in Message processing for particular interafce which you have mentioned in RWB->Alert Configuration.

In order to receive Alert in Outlook you to do some setting in RWB->Alert Inbox->Personalization and in Scot Transaction.

Please refer the below thread for complete information.

1. Alert configuration in XI

http://www.saptechnical.com/Tutorials/XI/AlertConfiguration/AC1.htm

2. Forwarding ALerts as E-mail

http://www.saptechnical.com/Tips/XI/Alerts/Mails.htm

Hope this should solve your issue.

Regards

Baskaran K

Former Member
0 Kudos

Hi Bas,

Problem Solved (SMTP Connection Error that's why mail does not triggered).

Thanks,

Vimal

Answers (0)