An error has occurred during the execution of the Install temporary license step.

[former_member229542]

Hi Guys,

let me introduce under which scenario im having the following error.

We are upgrading a PI 7.3 System (dual-stack) which is built on a Windows Cluster, therefore you have sb-pipro1 and sb-pipro2.

The whole installation was made from server sb-pipro2.

During the downtime, Java stops during INSTALL_TEMP_LICENSE step as shown below.

First we got an error that was fixed with SAP Note 1633876 - SUM fails in INSTALL_TEMP_LICENSE phase regarding host name with hypens -

Now SUM is halted by the following error.

Jun 8, 2012 11:34:02 AM [Info  ]: Configuration has been built from input file S:/usr/sap/trans/SUM/sdt/config/ExecuteTasks.xml.

Jun 8, 2012 11:34:02 AM [Info  ]: Configuration has been built from input file S:/usr/sap/trans/SUM/sdt/config/ExecuteTasks_MSS.xml.

Jun 8, 2012 11:34:02 AM [Info  ]: Global configuration has been built from input file S:/usr/sap/trans/SUM/sdt/config/ExecuteTasks.xml.

Jun 8, 2012 11:34:02 AM [Info  ]: AS Java process ID 1, name com.sap.engine.offline.OfflineToolStart has been started.

Jun 8, 2012 11:34:02 AM [Info  ]:   Command line: S:\usr\sap\trans\SUM\jvm\jre\bin\java.exe -cp S:\usr\sap\trans\SUM\sdt\data\install/lib/sap.com~tc~bl~offline_launcher~impl.jar;. com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense S:\usr\sap\trans\SUM\sdt\data\install/lib;//PISAPPIP/sapmnt/PIP/SYS/global/security/lib;Z:/usr/sap/PIP/DVEBMGS02/exe/mssjdbc/jdbc4/sqljdbc4.jar S:\usr\sap\trans\SUM\sdt\config/InstallTempLicense.properties

Jun 8, 2012 11:34:02 AM [Info  ]:   Standard out: S:\usr\sap\trans\SUM\sdt\log\SUM\INSTALL_TEMP_LICENSETaskExecutorService_16.OUT

Jun 8, 2012 11:34:02 AM [Info  ]: Process ID 1 has been started.

Jun 8, 2012 11:34:02 AM [Info  ]: Waiting for process ID 1, name java.exe to finish.

Jun 8, 2012 11:34:06 AM [Info  ]: Process ID 1, name java.exe has been finished, exit code 13.

Jun 8, 2012 11:34:06 AM [Error ]: The following problem has occurred during step execution com.sap.sdt.util.diag.DiagException: Error while executing Task with input file ExecuteTasks.xml and task INSTALL_TEMP_LICENSE.

Error while processing the result.

Cannot install temporary license on the AS Java Server; for more information

        see S:\usr\sap\trans\SUM\sdt\log\SUM\INSTALL_TEMP_LICENSE*.*. Could not execute 'S:\usr\sap\trans\SUM\jvm\jre\bin\java.exe -cp S:\usr\sap\trans\SUM\sdt\data\install/lib/sap.com~tc~bl~offline_launcher~impl.jar;. com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense S:\usr\sap\trans\SUM\sdt\data\install/lib;//PISAPPIP/sapmnt/PIP/SYS/global/security/lib;Z:/usr/sap/PIP/DVEBMGS02/exe/mssjdbc/jdbc4/sqljdbc4.jar S:\usr\sap\trans\SUM\sdt\config/InstallTempLicense.properties', return code '13'. You can check the file(s) 'S:\usr\sap\trans\SUM\sdt\log\SUM/INSTALL_TEMP_LICENSETaskExecutorService.OUT', 'S:\usr\sap\trans\SUM\sdt\log\SUM/INSTALL_TEMP_LICENSETaskExecutorService.ERR' to which the output of the process has been redirected.

If I execute this command from Command Line

S:\usr\sap\trans\SUM\jvm\jre\bin\java.exe -cp S:\usr\sap\trans\SUM\sdt\data\install\lib\sap.com~tc~bl~offline_launcher~impl.jar;. com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense S:\usr\sap\trans\SUM\sdt\data\install\lib;//PISAPPIP/sapmnt/PIP/SYS/global/security/lib;Z:\usr\sap\PIP\DVEBMGS02\exe\mssjdbc\jdbc4\sqljdbc4.jar S:\usr\sap\trans\SUM\sdt\config\InstallTempLicense.properties

It ends saying INFO:Start and nothing else

That the same output for INSTALL_TEMP_LICENSETaskExecutorService_16.out

Below are the current parameters for InstallTempLicense.properties

system.name=PIP

licensing.sw_product=J2EE-Engine

ms.host=PISAPPIP

ms.port=3901

secstorefs.secfile=//PISAPPIP/sapmnt/PIP/SYS/global/security/data/SecStore.properties

secstorefs.keyfile=//PISAPPIP/sapmnt/PIP/SYS/global/security/data/SecStore.key

secstorefs.lib=//PISAPPIP/sapmnt/PIP/SYS/global/security/lib

rdbms.connection=jdbc/pool/PIP

rdbms.driver=com.microsoft.sqlserver.jdbc.SQLServerDriver

rdbms.driverLocation=Z:/usr/sap/PIP/DVEBMGS02/exe/mssjdbc/jdbc4/sqljdbc4.jar

rdbms.initial_connections=1

rdbms.maximum_connections=5

trace=enabled

licensing.mode=overwrite

Any idea how to overcome this?

[former_member229542 · Accepted solution]

Hi

Issue was fixed by moving the database from Node #1 to Node #2, and having the SAP Applications on th Node #1.

It seems to be an issue with the Microsoft Cluster, since the Installation returned differents codes if the SUM depending on which node was running.