Error while reversing billing doc in EA20

[Former Member]

Hello experts,

While reversing billing document in EA20 , I get below error :-

X2 - document to be reversed and X1- previous period document.

Document X1 preceding document X2 is in the archiving period

Message no. AJ692

Diagnosis

The shortest retention period in days is determined by subtracting the retention periods for the archiving object ISU_BILL (IS-U archiving: Billing document) for manual billing or standard billing, final billing and backbilling/period-end billing  from system date 05.06.2012. In this case, it produces the key date 05.06.2011.

However, the end of the billing period comes before this key date. As a result, document X2 cannot be reversed since the previous document is required for correctly determining the new start of billing.

Procedure

To reverse the document despite this, create a manual credit memo or backbilling.

Anyone knows why I am getting this error ? where can we check the cause of it ? How to solve it ?

Thanks in advance !

Regards,

Nachiket

[Former Member]

Hi,

Please check there is an another document posted ahead to the document you are trying to reverse.

First check/reverse/settle( as per your requirement) the latest document and then you can reverse the document you wanted to.

Hope this will help you out.

Regards
Sachin

[saivishnu2 · Accepted solution]

Hi Nachiket,

Retention period is the period in days for the corresponding document in the system,which allows you to reverse the document which was generated that number of days before.

To change the retention period follow the below process.

Go to tcode: SARA

Enter the archiving object : ISU_BILL

Click on customizing (shift+F1)

execute define retention period

select ISU_PROFV ,double click on retention periods change the retn.per. (  increase the no of days.)

and go back Now select ISU_BILL,double click on retention periods change the retn.per. (enter the same values which u entered in the ISU_PROFV) for manual billing or standard billing, final billing and backbilling/period-end billing.

Regards,

Sai Vishnu.

[Former Member]

Thanks Sao for your answer.

Increase in the retention period solved the problem