on 06-05-2012 5:45 AM
Dear Experts,
In the open order list customer can view the sales document which status is completed.
On checking the sales order there are 5 Items out of which 3 Items are delivered and the accounting document is cleared as well.
The rest of the 2 Items are cancelled by the customer and the overall status is COMPLETED & delivery status NOT DELIVERED.
Can you please advice why does this document still appears in the open order list.
Thanks in Advance
check with VL10c to see incomplete S.Orders
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Hi Ramesh,
The order will appear in open order list.
In order to close sales order, you have to foreclose sales order.
As you said out of 5 items, 3 had been delivered.
For remaining two items which are cancelled by customer, goto VA02 then click line item details & goto status tab.
In status tab, give reason for rejection & save sales order.
Now if you check list of open sales order, document number will disappear from open sales order list.
Please check & revert with confirmation.
Regards,
Balaji
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I think Balaji answered your querry.
Following links may help you :--
http://scn.sap.com/thread/1667740
http://help.sap.com/saphelp_srm40/helpdata/fr/78/101d3bf1f7cb1de10000000a11402f/content.htm
Regards
Rajesh
dear,
it depends on how do you run the report...
what t-code do you run
and
what are the select-option parameters ?
regards,
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