how the return order configuration takes place

[Former Member]

how do i configure return order.

we know that we can create return order with reference to a sales order or invoice,

but from where do i configure return order.

[Former Member]

Hi Kasiviswanath,

Return order will be created w.r.t Sales order/Billing doc as per your client requirement. Return orders will be created the same way as forward sales orders.

At VOV8 - u define return sales orders, make the doc category as 'H', Maintain reference mandatory field as 'M' or 'C'. Now since a pricing procedure has to be determined for return sales orders also maintain doc. pricing procedure for return doc type same as forward sales orders doc. pricing proc if same pricing procedures has to be determined or new doc pricing procedure if a some other pricig procd to be determined. This pricing procedure determination is maintained at OVKK. Standard returns doc type is 'RE'

Now item category has to be determined which is configured at VOV4. Stndard item category is REN for retunrs. Check for the item category definition at VOV7.

Based on this Item category Schedule line category has to be determined which is done at VOV5,u can use schedule line categories 'DB','DN','DQ','DU' based on your clients requirement as to where to keep the goods while returmed. Check for definition os these schedule line categories at VOV6.

Return delivery has to be configured, u can check the settings of delivery type 'LR' @ OVLK  which is standard for returns.

Now define a billing doc type Credit memo, you can check the settings for billing doc type 'CR' @VOFA which is standard for returns.

Now for all these things to workout you need to maintain copy controls

1. From Invoice to return sales doc type at VTAF for the item categories of billing doc to returns doc item category.

2. From Return sales doc to return delivery at VTLA for item categories of return sales doc. check for Copy controls RE to LR (standard)

3. From returns delivery to Billing doc type, credit memo at VTFA.

Hope this will help.

Regards,

Sridhar.

[Former Member]

for return order there is a document type called "re" for returns. tcode is vl09.

with refference  to da sales order or billing doc we can do returns while doing returns delivery we have to click post goods reciept

[Former Member]

u can configure the return order through , SD document type, item categeories & schedulelines.

in the above three combination u can configure return order.

[Former Member]

u can configure the return order through , SD document type, item categeories & schedulelines.

in the above three combination u can configure return order.