SNP - Alert Monitor

[Former Member]

Hi,

I have a question regarding the Alert Monitor (/SAPAPO/AMON1). For SNP alerts we have a small group of planners working with the same products and locations, hence they need to see the same alerts in the monitor. 

Our planners have asked the following:

If one planner in the Alert monitor ticks off the alert as "done", is it then possible for another planner to see that this specific alert has been solved/looked into when he/she checks the alerts later the same day. Or will this only be visible for the user that ticked off that specific alert?

I know that we can create different selection variants and assign this to the user, but the challenge is that this is a small business where all planners should be able to work with the same areas.

Anybody experienced something similar?

Any feedback is appreciated

Thanks,

Lars

[rajkj · Accepted solution]

Hi Lars,

You can manage the alert status as global or user specific. Please check the following link for details.

http://help.sap.com/saphelp_SCM700_ehp02/helpdata/en/47/f925bc852f383ce10000000a42189b/frameset.htm

Config the alert status AK (Completed or taken note of) as shown in the following screenshot.

(SPRO Path: IMG>SCM Basis>Alert Monitor>Define additional status in alert monitor)

Thanks,

Rajesh

[Former Member · Accepted solution]

Rajesh,

This feature works for a single profile?

Tks.

Renato

[rajkj · Accepted solution]

This config setting is not profile specific and works for all.

Thanks,
Rajesh

[Former Member · Accepted solution]

Thanks a lot for your feedback, Rajesh!

Looks like the requirement we have is possible to solve with this input from you 🙂

I will forward this information to my colleagues.

Thanks,

Lars

[Former Member]

Lars,

I strongly recommend creating different profiles.

Even knowing that they can work with the same settings, with a single profile you may have future problems with this.

Regards.