Credit Issue

[Former Member]

Hi

We have customer 707664 for this cutomer in FD33 credit exposure value showing as INR 10 546.88. However when checked open sales order or open delivery order there is no order on hold checked in VL10G and VF04,VA04.

Any hints pl

Reg

Shankar1242

[Former Member · Accepted solution]

hi

u will try <b>VKM3</b> tranasaction for release

Rewards point it helps

[Former Member · Accepted solution]

I know this, as per users information for this customer there is no open orders and deliveries but under FD33 under opne deliveries this value is coming i wanted to know the delivery for this customer which is not PGI .any table

[Former Member · Accepted solution]

Hi Siva,

1.Go to SE16 and use table LIPS. Give your selection criteria (Settings Fields for selection) system will display all the deliveries based on you selection criteria.

ELSE

2. go to SE16 and select VBAK. System will display all sales orders as per your selection criteria.

REWARD IF IT HELPS

Regards

Srini

[Former Member · Accepted solution]

Srini,

I am not able find any open deliveries due for PGI for this customer when i run VL10G or VL06G all orders are PGIed, but in FD 33 its showing as open delivery value. I beleive system might have updated wrongly in FD33.

Any other way to find or update credit values?

Reg

Shan

[Former Member · Accepted solution]

HI Siva,

Why not you try thr SE16. here you will be getting entire list of delivery documents as per your selection criteria. Try to do it this way rather than VL06G.

REWARD POINTS IF IT HELPS

Regards

Srini

[Former Member]

Hi Siva;

This is a known bug in SAP. We need to run the Credit Correction Utility so that the Customer account gets corrected. Pls run the progrm RVKRED07 or RVKRED77. This should correct the values in FD33. Make sure you run this during a quiet time as this might put exclusive blocks on all Sales related tables viz VBAK, LIKP etc....

Regards. Pls reward if helpful.

[Former Member]

Thx for all your support, i run the report RVKRED88 instead for 77 to avoid blocking of orders and deliveries.

Have a lovely day.

Reg

Shankar