Customer Return Inspection

[Former Member]

Hi all,

can anyone please let me know the stepwise transactions in detail for customer return inspection.

Please elaborate what are the steps and for them what are the transactions required

Regards,

Saurav.

[Former Member]

Hi

1. Maintain Inspection Type 06 in Material master.

2. Create SD info record (QV51)

3. Create sales order (Va01)

4. Create delivery (VL01N)

5. Go to QA32 make UD

With Regards

Sweta

[Former Member]

Hi,

Thanks for your response. I have created MM01 (qm-06)

Then created QP01

But since I am new to SAP I dont know how to process for SD info record (QV51) and then Create sales order (Va01) and what informations to be provided as mandatory in them.

Could you please elaborate your steps.

Regards,

Saurav.

[anup_patil3]

Hello Saurav,

To create QM-Sales Info Record, goto Tcode-QV51.

Enter Customer & Sales Org for which you want to maintain QM-sales info record.

Then click on create new info record and maintain material alongwith indicator if you want to carry out quality inspection, before or after delivery.

After which, take a help from SD person to carry out your business specific sales process to create sales order & subsequently, a delivery..

In case any issue into it, revert back.

Regards,

Anup

[Former Member]

Hi

You should contact to your SD person for creating QV51 and VA01.

With Regards

Sweta

[anup_patil3]

Hello Saurav,

Serach SCN forum for this... you will get lots of related threads...

Follow below steps:

1. Config: SPRO --> QM --> Quality insp --> Insp Lt creation --> Insp at shipping -->

Assign Inspection Lot Origin to Delivery Type. Here assign insp type-06 to your returns delivery type.

2. Maintain all required master data as MIC, samping scheme procedure etc.

3. Assign Insp type-06 in material master (MM02).

4. Create REturns Sales Order (VA01)

5. Create Develiry for sales order (VL01N). Here system will create an insp lot in background with type-06.

6. Do RR & UD as per your requriement.

7. Post PGR for Delivery. Depending upon the requirement, stock will be posted to QI/Blocked Stock.

Hope this will help.

Regards,

Anup

[Former Member]

1. Maintain Inspection Type 06 in Material master.

2. Maintain Inspection lot Origin 06  in SPRO > QM > Quality Inspection > Inspection Lot creation > Inspection at shipping > Assign Inspection lot Origin to Delivery type.

3. Create Inspection Plan for Customer return with usage 5( or as per std .)

4. Then create return delivery with respect to sale order no or Document no.

5. Do PGI.

6. Now a lot will be generated..

Also refer

http://scn.sap.com/thread/1909748