GRC PC 10.0 Workflow - Work Inbox Issue.

[Former Member]

Hello Everybody,

I'm working on a new PC 10.0 implementation and the workflow for testing control effectiveness is not working.

When I review the assessment workflow, I get the following error: "Get Testlog (Workflow System) Error"

When I review this WF configuration in the IMG nothing seems to be wrong or incomplete.

These are the steps I followed so far during the implementation:

- Post-installation tasks (workflow configuration, BC sets activation, etc);

- Configuration of regulations;

- Configuration of master data;

- GRC roles assignments in NWBC and ABAP (although we are not working with 2nd level auth.);

- Manual test plan creation;

- Assessment planning;

- Also, I checked two SAP notes related to initial WF configuration and WF troubleshooting.

Can you help me with this trouble?

Thanks in advance to you all.

Cheers,

M.

[former_member205878 · Accepted solution]

Hi Mauro,

Can you please check the SAP note 1624653.

Regards,

Silky Sharna

[Former Member · Accepted solution]

Thanks a lot Silky! I applied the note and it worked!

[Former Member]

Are you sure that you configured "Perform Task Specific Customizing" in the IMG?  There are two nodes that must be configured EXACTLY as described in the IMG Help: the top node (Governance, Risk and Compliance) and Process Control node. 

[Former Member]

Hi Paul,

Thank you so much for your reply. The answer is yes, I have configured all the "Perform Task Specific Customizing" in the IMG (both Assign Agents and Activate Event Linking) according to the IMG Help. I also see that the task that generates the error "Get Last Testlog" (TS 75900020) is a Background Task. That makes it even stranger.

Cheers,

Mauro.

[rajeshwari_akkamgari]

Hi Mauro,

Can you check the Case customization. Please refer to SAP note 1559841.

regards,

Rajeshwari

[Former Member]

Thank you very much for your answer Rajeshwari, I wasn't aware of that note!