on 05-21-2012 4:40 AM
Hi,
i need report all not completed ticket on solman every day. actually, i can take this information from crm_dno_monitor by not completed status.
but, i want to take the informatioan automatically. using EWA, is it possible to get this information automatically (list not completed ticket) and send to my mail address?
Thanks
Hi,
have you checked solar_Eval.
and Incident Management BI reporting
http://scn.sap.com/docs/DOC-14702
This should help.
Thanks
Jansi
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