Service Shopping Cart Dump at COM_PRID_TO_R3_CONVERT

[Former Member]

h

Hi Experts...

We have problems..When we create a service shopping cart at SRM. The system shows up the
DUMP
at COM_PRID_TO_R3_CONVERT. We try to analyse and realized that error
occurs
because the system doesnt find the logical system. We check the logical
system configuration and cant find any problem.

I put breakpoint at BBP_PRODUCT_PD_MAP_BE in the FM
COM_PRID_TO_R3_CONVERT
and the raise EXCEPTIONS is equal for ''1''.

invalid_logsys = 1

Tks

Gustavo

[christian_zeuch]

Hi Gustavo,

Please check table comc_pr_logsys,  logsys. LEXI flag may not be checked for DB_LENGHT_PRID = 18.

As a result, leading zeroes are added to the product ID. Then query in backend material master fails with the padded produuct ID.

You can use transaction COMCPRLOGSYS to maintain this flag.

I hope this helps.

Best regards,

Christian Zeuch

[Former Member]

Hi Christian, thanks for the information.

But when i debug the problem the error is comming from logical system and not from  lenght,  I put the parameter X (LEXI) in the table COMC_PR_LOGSYS, but the error is the same invalid logsys.

I did  test with the FM COM_PRID_TO_R3_CONVERT executing with ECC (logical System) and SRM (logical system). For the SRM logical system doesnt find any erro at FM message returns.

When i execute with ECC parameters the erros appears.

In  the table COMC_PR_LOGSYS there are only ECC (logical system) parameters, in my opinion it is correct, because the system must be comunication with ECC.

If i put the parameter for product_type 02 with logsys (SRM) this kind of error COM_PRID_TO_R3_CONVERT doesnt appear, but i have others dumps in other points.

Do you have other idea why this error happen ?

Thanks,