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500 Internal error message in EIC

Former Member
0 Kudos

Hi,

We are facing a very strange issue in accessing EIC service.

When more number of users accesses the EIC service on portal all application starts giving '500 Internal server error'. This happens to only those employee to which EIC portal role is assigned.

Has anyone faced this issue before?

Please guide.

Thanks,

Ninad Sonawane.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

May be worth to check with your basis, when users log into the system, it will create instance in back ground and some times it will not clear hence it will create error msg, it happen to us when we appied EHP5

Thanks,

Ravi