My SC in the webpage status showing "Contains Error"

[Former Member]

Dear All,

I'm trying to do a testing for one SC item, which have been created in SC, but it is showing "Contains error".

First of all, let me explain how my is the system structure.

user will create a SC in the webportal or webpage, and then it will interface to our SRM system which is SAP "TM1", and some program will trigger from TM1 and then the PO or PR will be created in TCE which is the anther SAP system which contains all the transaction..

Can anyone please explain and guide me where should i check about this issue?

[Former Member · Accepted solution]

HI,

Did TM1 is user SRm system and TCE is your ERP system?

Are you have error when ordering the SC or after ordering the SC?

Regards

Sam

[Former Member · Accepted solution]

Hello,

TCE is the ERP system...and TM1 is the system where we accessing to those tcode like PPOSA_BBP or BBP_PD..

Actually the SC is created without error message, and the first status is like waiting for approval, and after a while, i saw the status became approved and then expanded it, i saw the status "Contains Error"

[Former Member · Accepted solution]

Hi,

Check for errors in Tcode RZ20 for SC in SRM system (TM1) .

Regards

Sam

[Former Member · Accepted solution]

Hello,

So sorry, can i know what should be check, can you please advice me?

[Former Member · Accepted solution]

HI Chee,

YOu have to go to rz20

and choose the option as shown.. you can see what went wrong with your SC

-sam

[Former Member · Accepted solution]

Dear,

As per your instruction, when i navigate from the Shopping Basket --> Backend application errors,

then i realized there are so many error related to one of my SC.

As per the screenshot, i saw there are PO Numbers, but when i checked in ME23N in the ERP and SRM system, i couldnt located to the PO number..

Can you please advice me?

[Former Member · Accepted solution]

HI Chee,

Looks like system has some issue creating a Purchaser order in the ERP system.

Can you perform the following in the ERP system

Try creating a purchase requistion with the same data you used in shopping cart

try creating a purchase order with the same data you used in shopping cart

Let me know what is the progress

Regards

Sam

[Former Member · Accepted solution]

Dear Sam,

For PR is created without vendor assigned, and is able to display.

But for PO, actually the message prompt that the PO is created with PO number 3700001017, but when i tried to display via ME23n, i couldnt able to locate the PO 3700001017.

Can you please advice me?

Thank you so much

[Former Member · Accepted solution]

Hi Sam,

I think i have found the problem by going through the steps you've advice.

The problem because of the "Fax" output message, which in the Basis team disabled in the test system.

So i have changed the output message to be processes manually for those "Fax" output, so everything is fine now.

Thanks you so much.

Regards

Chee Wee