ERR -24964,ERR_EXECUTE: error in program execution 1

[Former Member]

Good afternoon.

I'm trying to install SAP ERP 2005 on Linux with MaxDB.

During process installation I receive the following error:

> Subprocess starts at 20070210154129

Execute Command : /sapdb/programs/bin/dbmcli -n sapserver -d MDB -u CONTROL,********

Start subprocess as user with uid: root

Execute Session Command : util_connect

Execute Session Command : db_activate SUPERDBA,********

Execute Session Command : exit

> Subprocess stops at 20070210161610

OK

OK

-

---

> Subprocess starts at 20070210161611

Execute Command : /sapdb/programs/bin/dbmcli -n sapserver -d MDB -u CONTROL,******** load_syst

ab -u SUPERDBA,******** -ud ********

Start subprocess as user with uid: root

> Subprocess stops at 20070210161612

<b>

ERR

-24964,ERR_EXECUTE: error in program execution

1,can not generate temporary file name

</b>

I've thinked that there is not enough space in my hard disk, but It's on 76%.

I've tied to load this command via shell, but I receive the same error

[root@sapserver ~]# /sapdb/programs/bin/dbmcli -n sapserver -d MDB -u CONTROL,*****

MDB>load_systab -u SUPERDBA,admin

ERR

-24964,ERR_EXECUTE: error in program execution

1,can not generate temporary file name

Can you please give me any suggestion to solve this problem.

Thanks in advance.

Regards

[Former Member]

Good evening Hannes,

Have you received knldiag file that I've sent you via mail??

I have not find errors in it, only a couple of warnings.

Any other suggestions to fix the problem?

Thank you very much

Luca.

[hannes_kuehnemund]

Dear Luca Sozio,

finally I received your e-mail, thanks!

I had a look at the knldiag file and there was nothing suspicious inside. The last thing that causes the error might be an error during the installation.

Could you please try to find out, whether dbmserver processes (dbmsrv in the ps list) have got the permission to write to the temporary file directory (TERM or TMP)? Normally the installation should set the correct permissions, maybe something went wrong there.

If this does not work, please open an OSS-Call at SAP on component BC-DB-SDB.

Best Regards,

Hannes Kuehnemund

[Former Member]

This is the log of knldiag file in section "current write position".

Only one warning.

2007-02-10 16:16:09 25 3 RunTime State changed from ADMIN to ONLINE

2007-02-10 16:16:09 25 20217 RTE Used physical memory 914 MByte

2007-02-10 16:16:09 25 20039 Admin Kernel state: 'ONLINE' reached

2007-02-10 16:16:09 25 11560 COMMUNIC Releasing T138

2007-02-10 16:16:09 25 12929 TASKING Task T138 started

2007-02-10 16:16:09 25 11007 COMMUNIC wait for connection T138

2007-02-10 16:16:10 24 11509 COMMUNIC Connection broken by appl state 10 T113

2007-02-10 16:16:10 24 WNG 11824 COMMUNIC Releasing T113 connection aborted

2007-02-10 16:16:10 24 12929 TASKING Task T113 started

2007-02-10 16:16:10 24 11007 COMMUNIC wait for connection T113

2007-02-10 16:16:11 10 11561 COMMUNIC Connecting T114 local 6265

2007-02-10 16:16:11 24 11561 COMMUNIC Connected T114 local 6265

2007-02-10 16:16:11 24 11560 COMMUNIC Releasing T114

2007-02-10 16:16:11 24 12929 TASKING Task T114 started

Any other suggestions to fix the problem and continue with SAP ERP installation?

Regards

Luca

[hannes_kuehnemund]

Hi Luca Sozio,

Please scroll back in the knldiag log to the timestamp when the installation failed. There must the an reported error.

Anyway, you can email me the knldiag (after zipping it) to my e-mail address and I may have a look at it. You can find my e-mail address in by business card.

Best Regards,

Hannes Kuehnemund

[Former Member]

Thanks for your reply.

My OS is Red Hat Enterprise Linux 4 on IBM xSeries 346 8840-35Y (X86_64)

- I've read 722273 note and seems that I've met all requirements reported in this note.

- SeLinux is disabled.

I have to disable also firewall during SAP ERP installation process??

That problem still remain.

Other suggestions?

Regards

[hannes_kuehnemund]

Dear Luca Sozio,

actually there is no need to disable toe firewall as long as all ports for SAP and the DB are open. For MaxDB the ports are

sql6          7210/tcp
sapdbni72     7269/tcp

Maybe you can disable the firewall temporarily to check if the problem still persists.

Another starting point may be the MaxDB kernel diag file. You can find it under $INDEP_DATA/wrk/<SID>/knldiag (e.g. /sapdb/data/wrk/BEN/knldiag). This file is rather long and written round robin. Search this file for "current write position" and you will find the current position. Besides the COMMUNIC and TASKING entries there must be some with ERR wor WNG. Maybe these messages give you any hints?

Best Regards

Hannes Kuehnemund

[senthil_kumar29]

Hello Mr. Lucas,

I try to install WebDynpro-ABAP (Mini SAP). I am getting the following error.

But I also installed WebDynpro in the other drive. Please help me out here.

Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file D:\sapdb\NSP\log.txt for details.

(Mar 20, 2007 12:45:42 AM), Install, com.sap.installshield.maxdb.maxdb_call_sdbinst, err, java.lang.StringIndexOutOfBoundsException: String index out of range: -4

STACK_TRACE: 24

java.lang.StringIndexOutOfBoundsException: String index out of range: -4

at java.lang.String.substring(Unknown Source)

at com.sap.installshield.maxdb.DBEnumProcessHandler.enumerateForUninstall(DBEnumProcessHandler.java:179)

at com.sap.installshield.maxdb.maxdb_call_sdbinst.uninstall(maxdb_call_sdbinst.java:362)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)

at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)

at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Thank U for Ur time.

Cheers,

Sam

[hannes_kuehnemund]

Dear Sam,

please take two notes into account

1) If you have a problem, which does not belong to the topic of any suitable thread, please open a new thread.

2) The problem you describe sounds like an Windows problem, not a Linux one. This part of the SDN forum is the Linux area, so you might have to post your question in the Windows area if you haven't already. The Link to the Windows are is as follows:

Best Regards,

Hannes Kühnemund

[hannes_kuehnemund]

Dear Luca Sozio,

which Linux version and platform are you using? Is it Red Hat? If yes, please check, if SELinux is disabled in

/etc/selinux/config

where you have to set

SELINUX=disabled

.

Furthermore, the installation notes for the certified operating system are as follows:

SAP note 722273: <a href="http://service.sap.com/~IRON/FM/011000358700000431401997/722273">Red Hat Enterprise Linux 3/4: Installation and upgrade</a>

SAP note 767814: <a href="http://service.sap.com/~IRON/FM/011000358700000431401997/767814">SUSE LINUX Enterprise Server 8: Installation notes</a>

SAP note 797084: <a href="http://service.sap.com/~IRON/FM/011000358700000431401997/797084">SUSE LINUX Enterprise Server 9: Installation notes</a>

SAP note 958253: <a href="http://service.sap.com/~IRON/FM/011000358700000431401997/958253">SUSE LINUX Enterprise Server 10: Installation notes</a>

Best Regards,

Hannes Kuehnemund