TREX Queue server error

[Former Member]

Hi Experts,

Our trex queue server has been stopped and the error message is displayed in trex admin tool as given below,

Queue state: invalid

Error: 6002

QS error: queue not found

I searched in the trex queue server log file but i could get nothing out of it and i tried starting the queue server using the script, it failed showing a core dump error.

Please suggest me how to resolve this issue.

Our trex server runs on RHEL 5 server.

Many Thanks,

Shanthosh

[Former Member]

Hi All,

Please advice me on how to resolve the above mentioned issue.

I'm still stuck with this issue.

Regards,

Shanthosh

[DavidLY]

Hello,

Check SAP note 808768 regarding possible reasons for corrupt queues and indexes.

Regards,

David

[Former Member]

Hi David,

Thanks you so much for your reply.

I read the SAP note 808768 and checked for any third party software in our trex server, but there is not such software accessing the trex directory.

Please find the below error log which is found in TREXQueueServerAlert log

[1164851520] 2012-05-11 11:49:54.099 e TreeStore	TreeStore.cpp(02699) : Can't convert byte-order in Q||guided_procedures||D|KeyUdivStore.* as type TREEs_i4
[1164851520] 2012-05-11 11:49:54.100 e TreeStore	TreeStore.cpp(03776) : 1 instances open while destructing writer TREEs_i4 Q||guided_procedures||D|KeyUdivStore.* -> forced close

PS. sorry for the late response

Regards,

Shanthosh